Legal Coordinator

Role & responsibilities

The Legal Coordinator is responsible for supporting legal proceedings related to default and delinquent loan accounts, initiating legal notices, maintaining up-to-date case records, and ensuring compliance through systematic MIS reporting. This role serves as a bridge between the Collections team and external legal partners (law firms/advocates), ensuring timely and effective execution of legal actions. The Legal Coordinator also represents the NBFC in court proceedings where required and provides actionable insights through legal data analytics.

• Coordinate and track the issuance of legal notices, demand notices, arbitration notices, and Section 138/25 notices in consultation with advocates.
• Assist in planning and executing legal strategies for high-risk or chronic default accounts.
• Liaise with internal collections and legal teams to identify cases for legal escalation.
• Serve as a point of contact for empanelled advocates regarding case filings, hearing dates, and documentation requirements.
• Ensure timely handover of case files and loan documents to advocates.
• Schedule meetings and regular follow-ups with advocates on pending and ongoing litigation.
• Attend court hearings as an NBFC representative where applicable (e.g., Lok Adalat, Arbitration, Civil/Criminal Courts).
• Follow up on hearing outcomes and update internal stakeholders.
• Maintain accurate and updated trackers for all legal notices, case statuses, court hearing schedules, and recoveries made via legal routes.
• Generate daily/weekly/monthly MIS reports based on various parameters.
• Ensure legal processes comply with RBI/NBFC guidelines and local laws.
• Maintain organized and auditable legal documentation and case files.
• Assist in audit queries and regulatory reporting requirements.
• Work closely with Collections Managers, Branch Legal Officers, and Recovery Officers to keep them informed about legal progress.
• Collaborate with customer service or operations teams for resolution of disputes or settlements.
• Contribute to developing SOPs for legal escalation and MIS handling.
• Identify gaps in the legal coordination process and suggest improvements.
• Support automation of legal tracking and reporting tools.

Preferred candidate profile

• Bachelor's degree in Law, Business Administration, or related field (LLB preferred but not mandatory).
• 25 years of relevant experience in legal operations or MIS in NBFC/BFSI.
• Good knowledge of legal notice processes (Arbitration, NI Act, etc.).
• Proficient in MS Excel, PowerPoint, and MIS tools.
• Good communication, coordination, and follow-up skills.
• Ability to handle multiple cases and stakeholders simultaneously.
• Language known- English and Hindi.
• Willing to Travel based on requirements.