Learning Experience Designer

The Team:

You will be part of the Celonis Academy team which empowers people to be successful with Celonis by delivering impactful learning experiences. We manage the Celonis Academy training platform and develop the majority of Celonis' online and instructor-led training.

Specifically, you will join the Online Training Team which produces training on the best practices and methodologies Celonis uses to achieve success. This team also manages the learning needs of Celonis employees and our global ecosystem of corporate and academic partners.

The Role:

As a Learning Experience Designer, you work with various subject matter experts to conceptualize, design, and create new online training content on a large variety of topics. You use innovative learning technologies to do so, offering highly interactive and engaging learning experiences.

Your content will primarily target Celonis employees including the key audiences of our Sales, Value Engineering and Celonis Services teams among many others. As part of the Online Training Team, your content will focus on Celonis' go-to-market methodologies and the frameworks, strategies and processes we use to deliver value to our customers. Example topics include the Celonis Sales Methodology, Customer Value Journey, Services Catalog and Pricing, as well as our Compliance Training. With your training, our internal teams will be able to grow, develop and deliver extraordinary results to our customers.

More than 3,000 Celonauts worldwide consume the content you create. Through the feedback channel with our learners, you will directly see the impact of your work.

The work you'll do:

• Design, write and develop engaging internal online training content
• Design and manage training curricula for the internal audience
• Manage the needs of the internal learner audience in our Learning Management System (LMS)
• Manage your own projects including collaboration with Subject Matter Experts (SMEs), the rest of the Academy team and other stakeholders
• Collaborate with other departments to discover enablement gaps, define the training roadmap and recruit SMEs
• Put the end-user/learner at the center of everything you do

The qualifications you need:

• 2-4 years of experience in the field of e-learning development, instructional design or a related field
• Experience in storyboard scripting and working with authoring tools (e.g., Articulate) and learning management systems
• Strong communication and writing skills in English
• A flexible, agile mindset that allows you to adapt to changing requests, conflicting priorities, and simultaneous projects on a variety of non-related topics
• Attention to detail to deliver high quality within short timeframes
• Ability to work with stakeholders at all levels
• An interest in big data and the game-changing business capabilities it offers
• Creative flair and a curiosity for new and innovative ways of doing things
• A talent and passion for breaking down and conveying complex topics in an intelligible way for different target audiences
• An enthusiasm for new challenges and thinking out of the box