Learning Content Developer - Digital Adoption

The Customer Experience team at Logile is committed to offering comprehensive training solutions to cater to the continuous learning requirements of both internal and external customers. As the Logile-Learning Content Developer (WalkMe / Digital Adoption Specialist), your primary responsibility will involve analyzing, designing, developing, implementing, and evaluating digital adoption solutions. Your main focus will be on creating in-app guidance, walkthroughs, and other digital tools to improve user adoption and proficiency with Logile software solutions. Reporting to the Manager of Logile-Learning, your key responsibilities will include developing and implementing WalkMe digital adoption solutions such as guided walkthroughs, tooltips, and in-app announcements. You will also be analyzing user behavior and feedback to pinpoint knowledge gaps and areas for enhancement. Collaboration with Product Managers and Software Developers to seamlessly integrate digital adoption tools into software modules is essential. Furthermore, creating and maintaining documentation and job aids to back digital adoption initiatives, monitoring and assessing the effectiveness of digital adoption solutions through user feedback and performance metrics, providing training and support to internal teams, and administering and optimizing the digital adoption platform are crucial tasks. Your contributions to the company's growth will involve enhancing user adoption and satisfaction with Logile software solutions, supporting internal training and development initiatives, and contributing to the advancement of best practices and digital adoption strategies. To qualify for this role, you should possess at least 2 years of proven experience in digital adoption and training, a strong understanding of WalkMe and other digital adoption tools, excellent design, communication, and presentation skills, the ability to work collaboratively across multiple teams, strong problem-solving skills, and the willingness to work in-office in Bhubaneswar, Odisha, India, and during US hours.,