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Lead/Senior Lead Zonal Operations

15 - 18 years

17 - 22 Lacs

Lucknow

Posted:8 months ago| Platform: Naukri logo

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Skills Required

Team management Prototype Social science Analytical Project management Manager Program Management Social service Financial management Senior Lead Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

  Diagnose for pain points and blockers in the process towards efficient welfare access alongside the Citizen Experience Learning Lab (CELL) within Indus Action and the relevant government department.
Collaborate with CELL, monitoring team and the tech team internally, and with the relevant stakeholders across government departments to prototype solutions that support scaling within the state
Monitor the effectiveness of the interventions, rigorously evaluate, and engage all stakeholders proactively in making improvements
Build structures, systems to support the execution of the programs with a focus on continuous feedback loops from the impacted citizens and government stakeholders
Develop and maintain project plans, timelines, and budgets for building state capacity for sustained delivery against prototype solutions
Develop and maintain relationships with external partners and stakeholders, including government departments, NGOs, and private sector partners
Manage alignment between stakeholders across different government departments (planning and labor) for effective integration
Proactively identify possible risks in the delivery of committed outputs (welfare access to citizens) and align the team to mitigate for the same

Team Management:
Manage and mentor teams to ensure they are equipped to achieve program objectives
Provide feedback and coaching for enabling the development of team members
Strengthen capacity within the team on project management, collateral development and knowledge management to strengthen organizational learning

Financial Management:
Monitor program budgets and ensure that they are being managed effectively
Requirements
Requirements

Knowledge and Technical Skills
Managing large scale projects
Capable to work with senior level government functionaries and navigate through ambiguity toward aligned outcomes
Ideate out of the box solutions through a complex situation in program management
Good analytical (data/evidence gathering, analysis and interpretation, hypotheses framing and validation).
Excellent communication and interpersonal skills
Strong Excel capabilities
Comfort with technology usage and products

Behavioral Competencies and Values
Citizen-Focused Mindset: Upholding the principle of placing the vulnerable citizen at the center of every initiative
Entrepreneurial Energy: Showcasing ownership of time and resources to yield solutions
Dealing with Ambiguity: Maintaining grace under pressure and showcasing a progressive approach
Growth Mindset: Perceiving every experience as a learning curve and an opportunity for growth
Collaboration: Cultivating

productive partnerships internally and externally.

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