Lead - Test platform & Line support

As the Test Platform and Line Support Lead at Nokia, you will be the vital link ensuring seamless operation and support of our testing platforms and line operations. Your core mission is to troubleshoot and resolve complex technical issues promptly, safeguarding the integrity of our testing processes and preventing production delays. By collaborating with global teams and driving continuous improvement initiatives, you will contribute to Nokia's broader mission of delivering innovative and reliable technology solutions that empower our customers and transform industries. Your expertise will directly impact our commitment to excellence in delivering next-generation connectivity.

• Act as the main technical support contact for assigned test platforms, ensuring rapid resolution of issues to minimize testing delays.
• Collaborate with cross-functional teams, including engineering and operations, to dissect and resolve complex technical challenges.
• Document and refine troubleshooting procedures, known issues, and solutions to enhance operational efficiency.
• Proactively identify potential obstacles in testing operations and implement preventative measures.
• Drive improvements through process optimization and automation initiatives on test platforms and line operations.
• Participate in a 24/7 on-call rotation, providing critical support as needed.
• Mentor junior team members, sharing techniques in troubleshooting and problem-solving to foster skill development.
• Track and analyze key performance indicators (KPIs) to assess effectiveness and efficiency of test platform support.

Qualifications

You have:

• Graduate or Masters with 12-15 years relevant experience in structural equipment hands-on with SPEA FPT, Keysight ICT Data IO PSV5000/7000.
• Expertise in RF instrument handing with prior experience in test development.
• Skilled in planning, scheduling and resource allocation.
• Ability to create and execute scalable test strategies.

It would be nice if you also had:

• Knowledge of key performance indicators (KPIs) and performance tracking.
• Familiarity with various cross-functional team dynamics (engineering, operations, development).