Lead Salesforce Business System Analyst

Job Description

Location: Hyderabad, Telangana. Hybrid model - At least 3 days a week to work from our office. Work timings: 3 pm - 12 am Indian Standard Time. Responsibilities Gather, Analyze and document Business Requirements, Use cases and Business Processes. Create functional specifications documents and review business specifications with clients. Coordinate with Onsite and Offshore teams to track the deliverables. Coordinate with different stakeholders like Customer in Requirements phase, Solution Architects in Design phase, Developers in Build phase, etc. Preparing demos to show customers. Creating training documents and train users. Help with testing as needed. Provide clarifications to developers and QAs in resolving defects. Coordinate and manage UAT with the business and Go-Live Activities. Experience and Expectations 5+ years of experience in translating the requirements to configurations in Salesforce applications and platforms in terms of page layouts, custom fields, processes, workflows, user access setups, reports and dashboards. Experience in preparing detailed project artifacts, including: business scope and requirements, user stories/user scenarios, wireframes, process maps, screen flow diagrams, business rules, business data models, user security needs, test plans and project plans Excellent written and oral communication skills.