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Job Description Summary: What you need to know about the role- We are looking for a hands-on and entrepreneurial Lead Product Manager to join the Merchant Lifecycle team. In this role, you will lead high-impact initiatives that shape the end-to-end merchant experience, working across AI, APIs, data, and experimentation. The ideal candidate thrives in dynamic environments, brings strong first-principles and systems thinking, and has experience building products at scale in collaboration with global, cross-functional teams. Meet our team This role is pivotal in ensuring that our merchants have a seamless, intuitive, and efficient setup process, which is crucial for their activation and long-term success on our platform. Job Description: Your day to day Build AI-enabled, API-first product experiences in close collaboration with Engineering, UX, and Data Science teams. Define and drive the roadmap, and execution of merchant lifecycle solutions with a focus on delivering value, scalability, and exceptional user experience. Operate with an entrepreneurial mindset, taking end-to-end ownership and proactively identifying opportunities for impact. Be deeply hands-on engaging with data, experimentation, product design, and delivery to ensure outcomes are met and drive merchant engagement. Hands on with tools like Amplitude, Tableau, SQL Queries, Excel and build hypothesis driven product development Develop and implement product-led growth strategies to drive self-serve adoption, engagement, and retention. Collaborate closely with enterprise platform teams to ensure architectural and capability alignment. Lead cross-functional collaboration with Risk, Compliance, Legal, Analytics, and UX to deliver secure, compliant, and customer-centric solutions. Your way to impact : You will conduct both primary and secondary customer research to inform product vision and strategy. Apply both first principles thinking and systems thinking to solve complex, multi-dimensional challenges. Work effectively with global teams across multiple time zones, driving alignment and execution in a distributed setup. Ensure products align to regulatory framework with the region and collaborate both legal and compliance subject matter experts Recent experience with MCP (Model Context Protocol) and Agentic AI automation is an added advantage What do you need to bring- Minimum 10+ Years of software experience. At least 7+Yrs proven experience as a Product Manager Strong background in user experience design, onboarding, and regulatory compliance. Demonstrated ability to lead complex projects and drive strategic initiatives. Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams. Data-driven mindset with strong analytical and problem-solving skills. Experience with legacy system modernization and infrastructure improvements is a plus. **We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please dont hesitate to apply. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.
