Lead Product Designer - Service Collection

Role Overview: You have the opportunity to work at Atlassian, where you can choose to work from an office, from home, or a combination of both. At Atlassian, you have the flexibility to support your family, personal goals, and other priorities. They hire people in any country where they have a legal entity, and interviews and onboarding are conducted virtually as part of being a distributed-first company. Key Responsibilities: - Lead design projects from creation to execution, ensuring they tie back to customer value delivery and outcomes - Take ownership and autonomy across the entire design process, defining the end-to-end experience including problem framing, research, systemization, flows, visuals, prototyping, handoff, and launch quality - Make a substantial impact at scale with over 10M users worldwide, being involved in problem definition, research, and UI implementation - Collaborate with a diverse product team, including Engineers, Product Managers, Content Designers, Marketing Experts, and Analysts - Advocate for accessibility, transparency, and ethical AI, championing for users - Mentor and coach designers, facilitating critiques, growing AI design literacy, and elevating team culture Qualifications: - 10+ years of professional UX/product design experience with a strong portfolio of high-impact work, including AI-driven or complex data experiences - High level of craft for visual design execution - Proven ability to set product/design strategy, define system architectures, and drive clarity in ambiguous problem spaces - Passion for story-telling and bringing design direction to life with compelling narrative - Experience balancing customer needs with business goals, market viability, and technical feasibility - Ability to measure success with qualitative and quantitative methods - Experience in facilitation and cross-functional collaboration, integrating the work of multiple teams and leading design discussions for company-wide outcomes Additional Details: At Atlassian, you will have access to a wide range of perks and benefits designed to support you, your family, and help you engage with your local community. Their offerings include health and wellbeing resources, paid volunteer days, and more. Atlassian is motivated by the goal of unleashing the potential of every team, providing software products that help teams collaborate and achieve their goals together.,