Lead Process Trainer

Key Responsibilities

• Deliver end-to-end Revenue Cycle Management (RCM) training to new hires and existing teams
• Conduct specialized training on AR Calling, Medical Billing, Eligibility & Benefits, Denials, Claims Processing & Payment Posting
• Design and update training materials, SOPs, assessments, and process documents
• Evaluate trainee performance and provide continuous coaching & feedback
• Collaborate with Operations & Quality teams to identify skill gaps and training needs
• Provide floor support and ensure training deliverables are completed on time

Required Skills & Experience

• 3–5 years’ experience as an RCM Trainer / Process Coach (US Healthcare)
• Strong hands-on knowledge of end-to-end RCM processes
• Excellent communication, presentation, and coaching skills
• Ability to manage multiple training batches (online & classroom)
• Strong analytical and problem-solving abilities
• Proven ability to meet strict training timelines and deliverables

Good to Have

• Freelance or contract RCM training experience
• Exposure to multiple RCM functions (AR, Billing, Coding, Posting, etc.)
• Experience in curriculum design and documentation

Job Type: Full-time

Pay: ₹100,000.00 - ₹1,200,000.00 per year

Work Location: In person