Lead - NOC Transmission

Bharti Airtel Ltd.

Job Title:

Lead- Cisco NSO Operations Manager

Cisco NSO Operations Manager

Key Responsibilities:

• New Requirement Analysis & Team Management:

• Act as the primary point of contact for internal stakeholders (e.g., NOC engineers, Tx Planning, Business) on NSO-related requirements, issues and project implementations.
• Drive deliveries based on the new requirement- solution closure, vendor engagement and delivery
• Collaborate with cross-functional teams to ensure smooth transitions of new services into production.

• Cisco NSO Operations Management:

• Oversee the deployment, monitoring, and management of Cisco NSO in production environments.
• Develop operational strategies to optimize the performance of Cisco NSO within the organization.
• Ensure the platform's availability, scalability, and performance by managing regular maintenance, patching, upgrades, and troubleshooting.
• Coordinate and manage change requests and upgrades to the NSO platform, minimizing service disruption.
• Provide regular updates and detailed reports on operational performance, challenges, and improvements to senior leadership.

• Service Orchestration & Automation:

• Manage and monitor the automation of network service deployments and lifecycle management using Cisco NSO.
• Work with network engineers and DevOps teams to ensure seamless integration of NSO with other automation and orchestration platforms.
• Ensure network services are fully automated, optimized, and compliant with organizational policies and industry standards.

• Operational Efficiency & Continuous Improvement:

• Lead initiatives to continuously improve NSO operational efficiency through automation, process optimization, and proactive problem resolution.
• Identify operational bottlenecks and work on their resolution, ensuring service level agreements (SLAs) are met.
• Analyze performance data and implement corrective measures to enhance network services delivery.

• Risk Management & Compliance:

• Oversee risk management related to network automation and orchestration, ensuring business continuity and disaster recovery plans are in place.
• Ensure compliance with internal security, regulatory, and industry standards related to NSO and network automation.

Qualifications & Requirements:

• Education:

• Bachelor’s degree in Electronics & Comm, Computer Science, Network Engineering, or a related field.

• Experience:

• Minimum of 1+ years of experience in managing and supporting Cisco NSO or similar network orchestration platforms.
• Hands-on experience with networking protocols, including BGP, OSPF, MPLS, and SDN technologies.
• Knowledge of transport network architecture including MPLS, CEN, EPT/NPT etc.

• Skills & Competencies:

• Excellent communication and presentation skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Problem-solving mindset with the ability to troubleshoot complex issues and implement solutions.

• Certifications (Preferred but not required):

• Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA).
• Cisco DevNet Professional or Associate certifications.
• ITIL Foundation or higher certification.