Lead Network Engineer

Role Overview: As a Team Leader in the Network Operations & Maintenance department of a Telecommunications company based in Chennai, Tamil Nadu, you will be responsible for leading and mentoring the L2 network support team. You will ensure that the team follows operational standards, adheres to best practices, and provides timely solutions to network issues. Your role will involve providing guidance and training to team members on advanced troubleshooting techniques, network architecture, and technologies. Additionally, you will assign tasks, monitor progress, conduct performance reviews, and identify opportunities for skills development within the team. Key Responsibilities: - Lead and mentor the L2 network support team to ensure operational standards and best practices are followed - Provide guidance and training on advanced troubleshooting techniques, network architecture, and technologies - Assign tasks and responsibilities to L2 engineers and monitor their progress - Conduct performance reviews and identify skills development opportunities within the team - Serve as the primary point of escalation for complex network issues - Troubleshoot and resolve advanced network problems related to LAN, WAN, VPN, firewalls, routers, switches, and other critical network infrastructure components - Collaborate with L3 teams for complex network configurations and escalations - Assist in the design, configuration, and implementation of network infrastructure upgrades or expansions - Oversee network performance monitoring and analysis - Implement performance improvements such as load balancing, route optimization, and network segmentation - Ensure network security protocols are followed and assist with configuring security measures - Monitor the network for security threats and coordinate with security teams for incident response Qualifications Required: - Bachelor's degree in a relevant field such as Computer Science, Information Technology, or Telecommunications - Strong leadership and team management skills - In-depth knowledge of network troubleshooting, design, and implementation - Experience with network monitoring tools like SolarWinds, Nagios, or PRTG - Familiarity with network security protocols and measures - Excellent documentation and reporting skills (Note: Additional company details were not included in the provided job description.),