Lead I - Business Analysis

You will be responsible for translating business problems into automated solutions using various tools and partnering with IT and business teams to map and automate processes. Your role will involve defining functional and performance requirements, collaborating with RPA Architects to design scalable automation solutions, and developing system design documents. Additionally, you will conduct testing, lead UAT sessions, and provide training and documentation for end-users. As a BSA Resource specializing in Automation Tools, you must have strong experience in designing RPA-based solutions using UiPath and hands-on experience in creating Process Definition Documents, mapping processes, and building automation with logic and error handling. You should possess a strong understanding of automation technologies like UiPath, Smartsheets, and Airtable, along with experience in system analysis, requirement gathering, and documentation. Excellent verbal and written communication skills are essential for this role, as you will be required to present to stakeholders and lead post-deployment support. You should hold certifications such as UiPath Automation Business Analyst Associate and Professional. Experience with API integrations, automated testing tools, and business processes in SAP Finance, SCM, and HR will be advantageous. In this position, you will play a key role in ensuring change management, stakeholder approvals, and driving issue resolution. You will oversee vendor work, offer technical feedback, and participate in quarterly reviews to provide automation impact metrics. Your responsibilities will also include acting as a Subject Matter Expert (SME), monitoring bots during hypercare, and providing technical support as needed. UST is a global digital transformation solutions provider with a focus on innovation, agility, and making a real impact through transformation. As a member of the UST team, you will have the opportunity to work alongside industry-leading professionals and contribute to projects that touch billions of lives worldwide.,