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Truecaller
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Lead -Customer Success

Lead -Customer Success

10 - 15 years

|

4 - 7 Lacs

bengaluru karnataka india

Posted:18 hours ago| Platform: Foundit logo

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Skills Required

excellent organisational skills excellent communication skills negotiation customer engagement

Work Mode

On-site

Job Type

Full Time

Job Description

What you bring in:

10+ years of professional experience.
Experience in working with clients within BFSI, Insurance and other legacy domains such as manufacturing, real estate etc.
4+ years of good track record of managing scaling Enterprise business within Customer Success function.
Good experience in SaaS/ Software product domain.
Strong management presence and leadership ability, with great communication and interpersonal skills that inspire and motivate teams.
Ability to effectively interact with businesses of various sizes from a wide variety of sectors.
Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.
Excellent communication and negotiation skills.
Ability to work well with teams.
A customer-oriented attitude who drives results achieves high levels of customer satisfaction.
Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, delegation and planning.

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