Jobs
Interviews
RAAM4WHEELERS LLP logo

Lead CRM Sales

3 - 8 years

0 Lacs

hyderabad

Posted:1 month ago| Platform: Shine logo

Apply

Skills Required

team handling customer relationship salesforce crm

Work Mode

On-site

Job Type

Full Time

Job Description

1. CRM Management and Strategy:

  • CRM System Expertise:

     Managing and optimizing the CRM platform (like Salesforce, HubSpot, etc.) to align with business goals and enhance user experience.   

  • Data Analysis:

     Analyzing customer data from the CRM to identify trends, segment customers, and develop targeted strategies.   

  • Campaign Management:

     Developing and executing CRM campaigns to increase customer engagement, loyalty, and retention.   

  • Process Optimization:

     Continuously assessing and improving CRM processes, tools, and strategies based on best practices and data analysis.   

  • Integration:

     Collaborating with sales, marketing, and customer service teams to ensure seamless integration of CRM with other business functions.   
2. Lead Generation and Sales:

  • Lead Identification and Qualification:

     Identifying and qualifying potential leads through various channels and maintaining accurate lead information in the CRM.   

  • Sales Pipeline Management:

     Managing the sales pipeline from prospecting to closing, ensuring a smooth customer experience.   

  • Sales Strategy Development:

     Developing and implementing strategic sales plans to achieve company goals, including identifying new business opportunities and nurturing client relationships.   

  • Sales Support:

     Providing support to the sales team by providing data insights, streamlining communication, and creating targeted campaigns.   
3. Customer Relationship Management:

  • Customer Communication:

     Maintaining smooth communication with customers, promptly responding to queries, and resolving complaints efficiently.   

  • Personalized Approach:

     Segmenting customers based on demographics or behaviors and tailoring communication strategies accordingly.   

  • Building Relationships:

     Fostering strong customer relationships through proactive outreach, personalized communication, and excellent post-sale support.   

  • Customer Feedback:

     Gathering customer feedback and using it to improve products, services, and the overall customer experience.   
4. Collaboration and Communication:

  • Cross-functional Collaboration:

     Collaborating with marketing, sales, and customer service teams to develop integrated customer journey maps and personalized communication strategies.   

  • Reporting and Analysis:

     Tracking and analyzing CRM metrics, preparing reports on campaign effectiveness, and providing insights for continuous improvement.   

  • Training and Support:

     Providing training and support to team members on CRM best practices and ensuring consistent usage. 

More Jobs at RAAM4WHEELERS LLP

Sales Executive

hyderabad

Experience: Not specified

|

INR 0 - 0 Lacs

Front Office Executive, telecaller

hyderabad

1.0 - 6.0 yrs
|

INR 0 - 0 Lacs

Cheif of Staff

hyderabad, pune

2.0 - 4.0 yrs
|

INR 0 - 0 Lacs

Service Advisor

pune

3.0 - 8.0 yrs
|

INR 0 - 0 Lacs

Sales Consultant

hyderabad

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
RAAM4WHEELERS LLP logo
RAAM4WHEELERS LLP

RecommendedJobs for You

RAAM4WHEELERS LLP logo

Lead CRM Sales

RAAM4WHEELERS LLP

hyderabad

RAAM4WHEELERS LLP logo

Lead CRM Sales

RAAM4WHEELERS LLP

hyderabad