Lead Content Specialist II

Reuters

8 - 13 years

9 - 14 Lacs

hyderabad

Posted:16 hours ago| Platform:

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Skills Required

unix c++ publishing linux ms access xml process improvement html windows oracle

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

Lead or manage departmental and cross-functional project teams for effective product lifecycle management.
Ensure integrity and completeness of work products and product databases across all assigned workflows/ tasks.
Facilitate stakeholder meetings and product presentations to enhance collaboration. Communicate effectively and ensure high data accuracy and integrity.
Demonstrate master-level expertise in team and adjacent workflows; consult on tactical and strategic initiatives.
Drive standardization, cost savings, and process efficiencies through Lean Six Sigma or similar methodologies.
Serve as an escalation point for multiple workflows/ tasks and provide expert-level support. Troubleshoot complex issues related to content conversion, workflows, and system/data integrity.
Identify training needs, design and deliver robust training programmes, and verify the work of others.
Develop comprehensive process documentation to support onboarding and business continuity.
Conduct process audits and root-cause analyses to resolve bottlenecks and improve KPIs. Participate in enhancement projects, testing, and implementation of new systems or processes.
Utilize technical expertise to navigate, troubleshoot and operate various applications such as GCS, Alloy, LTC, Unix/Linux Novus, People Warehouse, Company Warehouse, etc.

About You:

Proven ability to lead projects and manage cross-functional teams.
8+ years of related experience into the field.
Strong technical knowledge and understanding of diverse Content Operations publishing systems/ applications.
Strong customer-focused mindset with excellent communication skills, both verbal and written, for effective collaboration and reporting.
Ability to work in a fast-paced environment with changing priorities and requirements.
Strong technical proficiency in UNIX, scripting, and familiarity with tools such as SharePoint, JIRA, and content publishing platforms.
Strong understanding of global workflows and process improvement methodologies (Lean Six Sigma certified preferred).
Excellent problem-solving and troubleshooting skills for complex data and system issues.
Ability to design and deliver training programmes and process documentation, and mentor new hires/ less experienced staff.
Preferred Technical Skills: Operating Systems (Windows, UNIX); Programming (C, C++, C#, .NET); Databases (Oracle, MS SQL, MS Access); Web Technologies (XML, HTML); Tools (Mainframe, Power Automate, Smartsheet, JIRA, Power BI).
Must be open to rotational shifts (including nights) and rotational work weeks (e.g., Tuesday-Saturday, Sunday-Thursday) to support 24/7 coverage.

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