Lead Cloud Engineer

Role & responsibilities

5+ years of experience in cloud operations/support, with at least 3+ years on AWS.

• Strong verbal and written communication skills for technical documentation, incident communication, and customer interactions.

• Expertise in AWS services like EC2, RDS, S3, Lambda, CloudWatch, IAM, Auto Scaling, ALB/NLB, Route 53, CloudTrail, Config.

• Strong troubleshooting skills across Linux/Windows OS, networking (VPC, subnets, NACLs, security groups), and storage.

• Experience with Infrastructure as Code (IaC) using CloudFormation and/or Terraform.

• Working knowledge of ITIL processes incident, change, and problem management.

• Hands-on experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, ELK, Datadog).

• Familiarity with backup solutions, patch management, and cloud cost governance.   

2 Desirables: Adds value but not mandatory:

• Exposure to DevOps toolchains (CI/CD, Git Ops, Jenkins, Code Pipeline).

• Experience in scripting (Python, Bash, or PowerShell).

• Exposure to container management (ECS/EKS) and serverless architecture.

• Knowledge of cloud security and compliance frameworks (CIS, HIPAA, ISO27001, etc.).

• Experience in managing multi-account landing zones and AWS Control Tower.     

3 Project Essentials Critical for delivering AWS projects successfully:

• Should have led or been a core part of AWS Managed Services delivery for enterprise customers.

• Must have experience in transitioning AWS environments from build/deployment to steady-state support.

• Should be capable of writing operational runbooks, SOPs, and automation scripts.

• Experience working in 24x7 support environment with on-call rotation. 

Qualification & Certification

1. Educations:

• Bachelors or Master’s degree in Computer Science, IT, or a related field. Doc No: VSPL/TPL/MRF/Ver 1.0 2. 

Certifications:

• AWS Certified Solutions Architect / DevOps Engineer / SysOps Administrator. 

Key Result Area

• Operational Excellence & SLA Adherence

• Ensure resolution of incidents, problems, and changes within defined SLAs for all assigned AWS environments.

• Team & Knowledge Leadership

• Mentor L1/L2 team, review runbooks, and ensure upskilling and operational readiness through SOPs and training sessions.

• Customer Satisfaction & Service Improvement

• Maintain high CSAT through proactive communication, regular reporting, and continuous improvement in cloud operations.

Preferred candidate profile

Cloud AWS Exp.

team handling Exp

Cloud Operations/Support.

If Intrested Please share your updated cv on karishma.tripathi@velocis.co.in