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Lead - Business Operations

Lead - Business Operations

Xoom

8 - 9 years

6 - 10 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

Dispute resolution Payment processing Diversity and Inclusion Finance Reconciliation Wellness Transaction processing Operations Network maintenance Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job acts as a project leader, coordinating the activities of other engineers, determining technical tasks, and improving existing structures and processes. It involves making technical decisions, collaborating with management to set standards, and representing the company to external partners.

Job Description

Essential Responsibilities

Work in rotating shifts as part of a 24/7 support team to ensure continuous operational coverage
Perform settlement and reconciliation processes with payment providers and financial networks to ensure accurate transaction processing
Create, verify, and adjudicate disputes with participating networks and payment providers to resolve transaction discrepancies
Collaborate with engineering and live support teams to handle escalated issues and provide technical assistance to participants and payment providers
Support ongoing business operations related to payment processing, dispute resolution, and network maintenance activities

Minimum Qualifications

Minimum of 8 years of relevant work experience and a Bachelors degree or equivalent experience.

Preferred Qualification

Subsidiary

PayPal

Travel Percent

For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https//www.paypalbenefits.com .

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com .

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.

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Lead - Business Operations