Posted:12 hours ago|
Platform:
Work from Office
Full Time
'• Manage team performance • Provide effective coaching and constructive feedback to subordinates• Take customer service and escalation when needed• Holds team huddle/coaching session/goal-setting/one on one as needed/required• Handles escalated requests and researches answers posted by associates to ensure customer satisfaction• Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met• Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team• Facilitates learning sessions to enhance associate technical and communication skills• Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks '
WNS Holdings
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
New Delhi, Faridabad, Gurugram
1.0 - 4.0 Lacs P.A.
6.0 - 9.0 Lacs P.A.
Pune, Gurugram
Experience: Not specified
2.0 - 3.25 Lacs P.A.
7.0 - 11.0 Lacs P.A.
Pune, Gurugram
Experience: Not specified
3.0 - 3.75 Lacs P.A.
Pune, Gurugram
Experience: Not specified
3.25 - 3.75 Lacs P.A.
Pune, Gurugram
Experience: Not specified
2.5 - 3.0 Lacs P.A.
Pune, Gurugram
7.5 - 16.0 Lacs P.A.
