Lead Assistant Manager-Back-End/Voice/Customer Service -Fraud Investigation

You have a great opportunity to join a dynamic team as an Operation Manager with a focus on fraud and risk investigation and customer service processes. With 4+ years of experience in operation management, you will be responsible for managing a team of 10+ employees in a blended process of voice and back office operations. Key Responsibilities: - Manage a team of 10+ employees in a blended process of voice and back office operations - Build strong team relationships within and across teams - Ensure compliance with regulatory standards - Ensure compliance with company/client policies and guidelines Qualifications Required: - Minimum of 4 years of experience in operation management, specifically in fraud and risk investigation and customer service processes - Strong leadership skills with experience in managing teams effectively - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and adapt to changing priorities If there are any additional details about the company in the job description, please provide them.,