Last Mile Delivery Executive

As a Junior Last Mile Delivery Executive based in Delhi, you will play a crucial role in managing delivery operations efficiently. Your responsibilities will include: - Planning and optimizing delivery routes to ensure timely and cost-effective deliveries. - Coordinating with delivery personnel to guarantee on-time delivery to the respective destinations. - Tracking all deliveries meticulously, maintaining accurate records of delivery statuses. - Resolving any delivery-related issues promptly to uphold high levels of customer satisfaction. - Working closely with the logistics team to streamline delivery operations. - Monitoring delivery costs and identifying areas for improvement to enhance overall efficiency. - Ensuring adherence to company policies and procedures in all delivery activities. - Preparing and presenting periodic reports on delivery performance and areas for improvement. Qualifications and Skills required for this role: - Proficiency in GPS navigation for efficient route selection and timely deliveries. - Excellent time management skills for scheduling deliveries and maximizing operational productivity. - Ability to define Key Result Areas (KRA) aligning with business goals and performance metrics. - Route Planning and Optimization (Mandatory skill) using tools to devise efficient delivery strategies. - Delivery Coordination (Mandatory skill) for ensuring timely and accurate flow of goods. - Strong issue resolution skills to address and mitigate delivery challenges promptly. - Cost management by monitoring and controlling last mile delivery costs. - Delivery Tracking (Mandatory skill) for accurately monitoring package status and providing real-time updates.,