Laptop & desktop support engineer

Job Title: Desktop and Laptop Support Engineer

Job Summary: Provide technical assistance and support related to computer hardware and software, including troubleshooting, maintenance, and installation.

Key Responsibilities:

• Troubleshooting: Diagnose and resolve hardware and software issues, both remotely and on-site.
• Installation: Set up and configure new hardware and software, ensuring proper installation and functionality.
• Maintenance: Perform regular maintenance tasks, such as software updates and hardware checks, to ensure optimal performance.
• User Support: Assist users with technical issues, providing clear and concise instructions for resolving problems.
• Documentation: Maintain records of technical issues, solutions, and maintenance activities.
• Training: Develop and deliver training materials and sessions for users on new hardware or software.
• Vendor Coordination: Work with vendors and technicians to resolve complex hardware or software issues.

Requirements:

• Proven experience as a Desktop Support Engineer or similar role.
• Strong knowledge of Windows, Linux, and Mac OS environments.
• Familiarity with office automation products and computer peripherals (e.g., printers, scanners).
• Excellent problem-solving and multitasking skills.
• Ability to perform remote troubleshooting and provide clear instructions.
• Customer-oriented attitude with a focus on providing high-quality service.

Job Type: Full-time

Pay: ₹15,000.00 - ₹15,200.00 per month

Benefits:

• Health insurance

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• IT: 1 year (Required)

Work Location: In person