LABORATORY MANAGER

A dynamic and experienced Lab Manager to join our team. The Lab Manager will beresponsible for overseeing the day-to-day operations of our laboratory : managing projects,planning tours, and contributing to sales efforts. This is a key leadership role that requires adeep understanding of analytical instruments and strong project management skills.

• Masters degree or higher in Chemistry [Exceptions can be made for experienced candidateswith BSc degree]
• 8-10 years of experience in a laboratory or scientific setting, with at least 3 years in aleadership or managerial role.
• In-depth knowledge of analytical and scientific instruments.
• Strong project management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused with a drive to contribute to the sales process.
• Problem-solving and critical thinking skills.
• Proficiency in relevant software and laboratory equipment.
• Commitment to safety and quality standards.

• Competitive salary package and additional performance-based incentives.
• Opportunity to work with cutting-edge analytical instruments.
• Career growth and development prospects.
• Health and wellness benefits.

Key Responsibilities:

• Manage and supervise all laboratory operations.
• Ensure the laboratory is well-maintained, organized, and equipped with necessary resources.
• Oversee safety protocols and adherence to quality standards.

• Lead and coordinate projects related to customer samples for feasibility studies.
• Collaborate with clients to understand their specific needs and provide tailored solutions.
• Ensure project timelines and budgets are met.

• Work closely with the sales team to provide technical expertise and support.
• Assist in product demonstrations and presentations to clients.
• Identify opportunities for upselling and cross-selling instrument solutions.

• Build and maintain strong client relationships.
• Understand client requirements and offer technical guidance.
• Address client inquiries and concerns promptly.

• Provide guidance and mentorship to laboratory staff.
• Foster a collaborative and innovative work environment.

• Maintain detailed project records and reports.
• Prepare technical documents, manuals, and product guides.
• Assist in generating sales reports and forecasts.