Lab Support Engineer

As an Infoscion at Infosys, your primary role will involve getting to the heart of customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client delight. You will be responsible for developing proposals, contributing to solution design, planning configuration activities, conducting product demonstrations, and preparing effort estimates that align with customer budgetary requirements and organizational financial guidelines. Key Responsibilities: - Get to the heart of customer issues, diagnose problem areas, and design innovative solutions - Develop proposals, own parts of the proposal document, and provide inputs in solution design - Plan configuration activities, configure the product as per the design, and conduct conference room pilots - Assist in resolving any queries related to requirements and solution design - Conduct solution/product demonstrations, POC (Proof of Technology) workshops, and prepare effort estimates - Actively lead small projects and contribute to organizational initiatives - Provide high-quality, value-adding solutions to customers Qualification Required: - Good knowledge of software configuration management systems - Awareness of latest technologies and industry trends - Logical thinking, problem-solving skills, and ability to collaborate - Understanding of financial processes for different project types and pricing models - Ability to develop value-creating strategies and models for clients - Client interfacing skills and project/team management experience - One or two industry domain knowledge If you believe you have the skills and mindset to help clients navigate their digital transformation journey, Infosys is the place for you.,