Job
Description
As the Lab Head at Redcliffe Labs, you will play a crucial role in leading the overall operations of the National Reference Laboratory (NRL) to ensure scientific excellence, operational efficiency, regulatory compliance, and smooth functioning across departments. Your responsibilities will include: - Overseeing end-to-end operations of the NRL to ensure accuracy, efficiency, and uninterrupted workflow - Ensuring strict adherence to turnaround time (TAT) across all specialties - Leading SOP creation, revision, approval, and implementation across departments - Maintaining optimal equipment uptime, preventive maintenance, and vendor coordination - Overseeing inventory planning, reagent monitoring, and cost optimization - Driving process improvements, automation upgrades, and overall operational efficiencies Your key technical competencies will include strong reporting capabilities in Hematology, Biochemistry, Immunology, Clinical Pathology, Basic Microbiology & Serology. Additionally, you should be proficient in Quality Control (IQC/EQAS), method validation, verification, and calibration, establishing reference ranges, clinical correlation, and clinician consultation, as well as troubleshooting analytical and pre-analytical issues. Exposure to advanced laboratory automation, analyzers, middleware, LIS/HIS systems is also required. In terms of quality, compliance, and accreditation, you are expected to have a thorough understanding and hands-on experience with ISO 15189:2022 standards, leading multiple NABL audits, ensuring compliance with NABL regulations, ICMR guidelines, Biomedical Waste Management guidelines, and internal & external quality programs. You will oversee internal audits, risk assessments, CAPA, safety protocols, incident reporting, and biosafety compliance, ensuring zero major non-conformities. Your role will also involve leadership & team management, customer interaction & business support, and strategic contributions. You will lead a multi-disciplinary team, conduct training programs, manage customer escalations, support Sales/Business teams, and contribute to strategic planning for new departments, lab expansion, and modernization. To excel in this role, you should have an MBBS/MD in Pathology (or equivalent), a minimum of 15 years of experience in Clinical Pathology, with at least 5 years in a senior leadership role managing large diagnostic laboratory operations. Strong decision-making, analytical, problem-solving skills, excellent communication abilities, high sense of ownership, discipline, and accountability, as well as the ability to work under pressure in a high-volume, fast-paced diagnostics environment are essential. Strong ethical standards and commitment to patient safety are also key attributes for this position. As the Lab Head at Redcliffe Labs, you will play a crucial role in leading the overall operations of the National Reference Laboratory (NRL) to ensure scientific excellence, operational efficiency, regulatory compliance, and smooth functioning across departments. Your responsibilities will include: - Overseeing end-to-end operations of the NRL to ensure accuracy, efficiency, and uninterrupted workflow - Ensuring strict adherence to turnaround time (TAT) across all specialties - Leading SOP creation, revision, approval, and implementation across departments - Maintaining optimal equipment uptime, preventive maintenance, and vendor coordination - Overseeing inventory planning, reagent monitoring, and cost optimization - Driving process improvements, automation upgrades, and overall operational efficiencies Your key technical competencies will include strong reporting capabilities in Hematology, Biochemistry, Immunology, Clinical Pathology, Basic Microbiology & Serology. Additionally, you should be proficient in Quality Control (IQC/EQAS), method validation, verification, and calibration, establishing reference ranges, clinical correlation, and clinician consultation, as well as troubleshooting analytical and pre-analytical issues. Exposure to advanced laboratory automation, analyzers, middleware, LIS/HIS systems is also required. In terms of quality, compliance, and accreditation, you are expected to have a thorough understanding and hands-on experience with ISO 15189:2022 standards, leading multiple NABL audits, ensuring compliance with NABL regulations, ICMR guidelines, Biomedical Waste Management guidelines, and internal & external quality programs. You will oversee internal audits, risk assessments, CAPA, safety protocols, incident reporting, and biosafety compliance, ensuring zero major non-conformities. Your role will also involve leadership & team management, customer interaction & business support, and strategic contributions. You will lead a multi-disciplinary team, conduct training programs, manage customer escalations, support Sales/Business teams, and contribute to strategic planning for new departments, lab expansion, and modernization. To excel in t
