L3 Support

6 - 11 years

20 - 32 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Education & Experience:

  • Bachelors degree in computer science, Information Technology, or a related field.
  • 8+ years of experience in supporting business applications.
  • Good to have experience in AWS
  • Proven experience in a similar role, providing technical support for enterprise-level software applications.
  • Strong understanding of software development lifecycle and ITIL processes.
  • Experience with ticketing systems such as Jira.
  • Proficiency in troubleshooting Unix/Linux environments.
  • Experience with database technologies such as SQL Server
  • Knowledge of programming languages scripting languages (Shell, Python etc.)
  • Excellent communication skills, with the ability to explain technical concepts to nontechnical users.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong analytical and problem-solving skills

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Atyeti

Information Technology and Services

New York

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