L2 Network Engineer

Key Responsibilities:

• Configure, manage, and troubleshoot

  L2/L3 switches

  , including

  ACLs

  ,

  QoS policies

  , and

  firmware upgrades

  .
• Manage and maintain

  SD-WAN gateways

  ,

  firewalls

  , and

  load balancers

  , with hands-on experience in

  Palo Alto Panorama

  .
• Configure and troubleshoot

  DHCP

  and

  DNS

  environments.
• Update and maintain wireless infrastructure tools like

  Aruba Central

  ,

  Airwave

  , and

  ClearPass

  .
• Support and troubleshoot

  wireless networks

  , including

  WAPs

  and

  controllers

  .
• Administer

  Cisco CUCM

  and manage

  VoIP phones

  (certification preferred).
• Monitor and manage network performance using tools like

  SolarWinds (NPM, NCM, NTA, NAM)

  .
• Participate in

  field dispatch coordination

  and

  transition management

  activities.
• Perform

  incident logging

  ,

  issue triage

  ,

  resolution

  , and

  escalation handling

  for ISPs and infrastructure issues.
• Conduct

  vulnerability and patch management

  for network infrastructure.
• Manage

  backup configurations

  ,

  network documentation

  , and standard operating procedures.
• Adhere to

  ITIL practices

  for Asset, Change, and Incident Management.

Qualifications:

• 5+ years of experience in enterprise network operations.
• Proven hands-on experience with

  Palo Alto

  ,

  Aruba

  , and

  Cisco

  networking equipment.
• Strong expertise in

  network security

  ,

  monitoring

  , and

  wireless network infrastructure

  .
• Working knowledge of

  SolarWinds

  for network monitoring and automation.
• Familiarity with

  ITIL processes

  for network service management.
• Excellent problem-solving and communication skills.