KYC Operations Sr. Supervisor

The KYC Operations Sr. Supervisor position at Citi involves providing leadership and direction to a team responsible for AML monitoring, governance, oversight, and regulatory reporting services. The primary objective is to develop and manage an internal KYC program. Responsibilities include managing and developing team members, ensuring service level standards are met, collaborating with Compliance department and senior management, overseeing client onboarding, providing MIS reporting, monitoring account refresh activity, conducting quality reviews, maintaining the Book of Work, advising the Compliance and Controls team, completing KYC records accurately and timely, updating KYC forms, following up with clients, performing KYC tasks, and operating with a limited level of supervision. The role also requires exercising independence of judgment, acting as an SME to senior stakeholders, managing teams, assessing risk in business decisions, safeguarding Citigroup's reputation, ensuring compliance with laws and regulations, and supervising others effectively. Qualifications for this position include 9+ years of relevant experience, and a Bachelor's degree or equivalent experience. Citi is an equal opportunity and affirmative action employer, welcoming all qualified applicants to apply for career opportunities. If an applicant requires a reasonable accommodation due to disability, they are encouraged to review the Accessibility at Citi guidelines. This is a full-time position in the Operations - Services job family group, specifically in the Business KYC job family.,