0 - 4 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Intern supporting KYC processes, your role will involve direct coordination with customers to complete KYC documentation, data entry in Excel, and ensuring a smooth customer service experience. Key Responsibilities: - Make outbound calls to customers for KYC verification and document collection. - Follow up with customers to ensure timely submission of required documents. - Assist in verifying the accuracy and completeness of KYC documents. - Maintain and update customer data in Excel sheets with a high level of accuracy. - Handle customer queries and provide clear information regarding KYC requirements. - Coordinate with internal teams for issue resolution and process updates. Requirements: - Excellent verbal and written communication skills in English and/or local language. - Proficiency in MS Excel (data entry, basic formulas, filtering, etc.). - Strong interpersonal skills with a customer-first approach. - Ability to handle multiple tasks and meet deadlines. - Prior experience in customer service or telecalling is a plus (not mandatory).,

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