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Kotak Mahindra Bank
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Kotak Mahindra Bank - Inbound Officer (Sal upto 35K)

Kotak Mahindra Bank - Inbound Officer (Sal upto 35K)

Kotak Mahindra Bank

0 - 5 years

1 - 4 Lacs

Thane Navi mumbai Mumbai (all areas)

Posted:8 months ago

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Job Description

Company:-

Role:

Location:

Key Responsibilities:

Handle inbound customer calls and provide information regarding Kotak 811 products and services.
Identify customer needs and offer appropriate cross-selling of banking products.
Ensure customer satisfaction and deliver high-quality service.
Meet daily/weekly/monthly sales and service targets.
Maintain accurate records of interactions and transactions.
Adhere to banking policies and compliance guidelines.

Eligibility Criteria:

Experience:
Minimum 6 months of sales experience in any industry (BFSI preferred).
Freshers:
Not eligible.
Education:
Graduate in any stream (mandatory).
Age:
18 to 32 years.
Communication:
Excellent verbal communication skills in English.
Employment Gap:
No gaps exceeding 6 months will be considered.

Job Details:

Salary:
Up to 4,50,000 CTC (based on interview performance).
Shift Timing:
9-hour shift between 8:00 AM to 8:00 PM (rotational).
Week Offs:

4 rotational week offs per month (initially).
6 week offs per month after 6 months of confirmation.

Submit Your Application:

Please let us know if you'd like to schedule your interview on a Call or through WhatsApp.

HR Vedant - 7030023582

Skills Required

inbound process customer service banking operations banking voice international bpo saving account banking process telesales credit card sales banking voice process inbound loan sales customer support cse bpo voice telecalling customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

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