Key Accounts Manager

Responsibilities Horeca Business Development: Identify new business opportunities within the Horeca segment, analyze market trends, and develop effective strategies to expand our presence in the industry.

Key Account Management: Build and nurture strong relationships with key clients in the Horeca sector, including hotels, restaurants, cafes, and catering companies

Sales and Revenue Growth: Develop and execute sales plans to achieve revenue targets, including cross-selling and upselling opportunities

Negotiation and Contract Management: Negotiate favorable terms and conditions with clients, ensuring the successful execution of contracts and agreements

Market Intelligence: Stay updated with industry trends, competitor activities, and market developments to identify potential risks and opportunities, providing valuable insights to the management team

Collaborative Approach: Collaborate with internal stakeholders, including marketing, supply chain, and operations, to ensure seamless delivery of products and services to Horeca clients

Customer Relationship Management: Maintain accurate records of customer interactions, manage customer inquiries, and resolve any issues in a timely and professional manner

Education: MBA/PGDM from a Tier II/Tier III College

Experience: A minimum of 3-5 years of experience in key account management, sales, or business development, preferably within the Horeca industry

Horeca Industry Knowledge: In-depth understanding of the Horeca industry, including its dynamics, key players, and market trends

Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with clients at various levels within organizations

Sales and Negotiation Skills: Proven track record of meeting or exceeding sales .