Key Account Manager- Ecommerce

Title: Key Account Manager- Ecommerce Date: Jun 9, 2025 Location: Sun House - Corporate Office Company: Sun Pharmaceutical Industries Ltd Job Title: Junior Ecommerce Key Account Manager (KAM) Location: Mumbai Job Description: Account Support: Assist in managing day-to-day relationships with key ecommerce clients, ensuring their needs are met and expectations exceeded. Sales Growth: Help execute strategies to boost product visibility, sales, and market share on platforms like Amazon etc. Data Analysis: Monitor sales performance, inventory levels, and customer reviews; generate reports to identify trends and opportunities. Listing Optimization: Collaborate with brand, category & digital to refine product listings (keywords, images, descriptions) for maximum conversion. Campaign Coordination: Support the implementation of promotional campaigns, including lightning deals, sponsored ads, and seasonal sales. Cross-Functional Collaboration: Work with supply chain, marketing, and customer service teams to ensure seamless operations Weekly Search Reviews – Drive weekly reviews with agency and category for Prohance, sharing insights and actionable for each Market Research: Track competitor activity and industry trends to recommend actionable insights. Lead newer portals with currently low base but with a high potential Qualification: Prior experience of working in e-commerce / online / internet retail company is mandatory Prior experience of working with e-commerce portals’ backend – Vendor Central, Seller Central, Vendor Hub etc. Excellent written and verbal communication skills – fluent in English 4-8 years of relevant experience