Key Account Executive/Business Development Executive

The Key Account Executive will be responsible for managing relationships with international clients, ensuring effective communication and seamless service delivery. This role is focused on prioritizing client satisfaction and coordination, without any sales targets. Acting as the primary point of contact for international clients, the Key Account Executive will be tasked with maintaining and nurturing strong relationships. This will involve close coordination with internal teams to facilitate smooth order processing, logistics, and service delivery. In addition, the Key Account Executive will be responsible for addressing client queries promptly, ensuring timely resolutions, and delivering excellent service at all times. Maintaining records, preparing reports, and assisting with export documentation will also be key aspects of this role. To excel in this position, candidates should possess strong communication, coordination, and problem-solving skills. Proficiency in English and familiarity with CRM tools are essential requirements. A basic understanding of international trade and export processes would be advantageous. This is a full-time position with benefits including paid sick time, Provident Fund, and the option to work from home. The work location for this role is in person.,