Key Account Executive - Cosmetics & Skincare

HCP Wellness is hiring a Key Account Executive (Cosmetics Skincare) to manage and nurture high-value clients while ensuring smooth coordination with our Product Development Officers, Product Development Coordinators, Formulation Development Coordinators, RD Chemists NPD Division.

This role involves daily account communication, issue resolution, update tracking, product development follow-up, sample coordination, CRM updation, production tracking, packaging updates, and ensuring every assigned account receives complete support for building skincare, cosmetics, oral care, haircare personal care products with us.

You will act as the single point of contact for all assigned clients and ensure that every project moves smoothly from development to production to dispatch.

Product Categories You Will Manage for Key Accounts
Skincare: Face washes, face creams, serums, gels, face masks, sunscreen, scrubs, toners. Haircare: Shampoos, conditioners, hair serums, oils, masks, hair spa. Body Personal Care: Body lotions, washes, deodorants, soaps, hygiene products. Oral Care: Gel toothpaste, herbal toothpaste, whitening formulas, mouthwash. Cosmetics Lip Care: Lip balms, lip care, compact powders, gels. Hygiene Home Care: Hand washes, sanitizers, cleaners.

You will give clients complete product information, formulation details, packaging guidance, MOQ, pricing, artwork clarity, and production updates.

Key Responsibilities:

Identify all issues early and coordinate quick resolutions
Ensure smooth operations for every key account without delays Work closely with Product Development Coordinators Formulation Development Team Support clients with product knowledge, formulation queries technical information Prepare and share NPD trackers, CRM reports, timelines development updates Coordinate for sample dispatch, modifications approvals Communicate all required details to internal teams clearly Build strong, long-lasting client relationships based on trust clarity Track competitors, trending ingredients product development opportunities Assist sales team in upselling or adding more SKUs for each key account Ensure timely completion of all tasks and maintain 100% accuracy Present weekly performance summaries to management Support export clients, international buyers new SKU development Ensure no communication gap exists between client and factory teams Maintain complete professionalism and relationship management excellence

Skills Required