Juriba Tool and Windows EUC background

Teamware Solutions

2 - 6 years

4 - 7 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Windows EUC Juriba AD

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
Juriba Tool Management:
Oversee the
Juriba
platform for managing the lifecycle of end-user computing devices, including inventory, software deployment, and asset management.
Work with stakeholders to configure and maintain the
Juriba tool
, ensuring it meets business requirements for asset tracking, deployment, and management.
Develop and maintain workflows and automation within
Juriba
for streamlining end-user computing (EUC) tasks such as
onboarding
,
hardware refresh
, and
software deployment
.
Generate and maintain
reports
within
Juriba
for asset visibility, deployment status, and lifecycle management.
Windows EUC Management:
Manage the
Windows EUC environment
, ensuring the timely deployment and management of
Windows 10/11
operating systems and related applications across the organization.
Support
Windows EUC strategies
, including device configurations,
Windows Autopilot
deployment,
Microsoft Endpoint Configuration Manager (MECM)
, and
Intune
for device management.
Coordinate and support
Windows OS migrations
, ensuring minimal disruptions and efficient rollouts.
Handle
EUC-related incidents and requests
, troubleshooting and resolving issues related to
Windows OS
and
software installations
.
End-User Support & Troubleshooting:
Provide
technical support
for
end-user devices
, ensuring timely resolution of issues related to
Windows OS
,
hardware devices
, and
application installations
.
Diagnose, troubleshoot, and resolve issues related to
Windows EUC
(including performance, compatibility, and configuration issues).
Collaborate with the
IT support team
to ensure smooth
end-user computing operations
.
Deployment & Upgrades:
Lead or support
EUC deployment projects
, ensuring the seamless rollout of
Windows OS
, applications, and updates across multiple devices.
Plan and execute
software upgrades
, ensuring that the latest versions of
Windows OS
and
applications
are deployed efficiently and without issues.
Maintain
patch management
processes for
Windows devices
to ensure all machines are secure and up-to-date.
Security & Compliance:
Ensure that
Windows EUC environments
are compliant with company security policies and industry standards.
Work with the
security team
to ensure that
EUC devices
are properly managed, protected, and meet all compliance requirements.
Implement and maintain
security patches
for
Windows OS
and
software applications
in alignment with organizational and regulatory security guidelines.
Collaboration & Reporting:
Work closely with internal stakeholders, including
IT
,
HR
, and
Procurement
, to ensure that
Juriba
and
Windows EUC
initiatives align with business needs and goals.
Regularly report on
EUC performance metrics
,
deployment status
, and other key data points to senior management.
Provide
recommendations
for process improvements, optimization of
Juriba tool
workflows, and enhancements to
Windows EUC
operations.
Documentation & Knowledge Sharing:
Maintain and update
documentation
related to
Juriba tool
usage,
Windows EUC configurations
, and
deployment procedures
.
Provide
knowledge transfer
to team members and end-users on
EUC management processes
,
Juriba tool best practices
, and troubleshooting techniques.
Create and maintain
standard operating procedures (SOPs)
for EUC and
Juriba tool
management.
Required Qualifications:
Bachelor's degree
in
Computer Science
,
Information Technology
, or a related field.
3-5 years
of experience in
Windows EUC management
, including expertise in
Windows 10/11
environments and device management tools like
Microsoft Endpoint Configuration Manager (MECM)
and
Intune
.
Hands-on experience with the
Juriba tool
for
end-user computing
management, including lifecycle management, asset tracking, and reporting.
Strong understanding of
Windows OS
deployment strategies, including
Windows Autopilot
,
Imaging
, and
System Center Configuration Manager (SCCM)
.
Familiarity with
Active Directory (AD)
and
Group Policy (GPO)
for device and user management.
Experience with
patch management
,
security updates
, and ensuring compliance within the
Windows EUC
environment.
Strong troubleshooting and problem-solving skills, particularly in resolving
EUC
issues related to
Windows OS
, hardware, and application compatibility.
Good working knowledge of
PowerShell
or other scripting languages to automate processes in
Windows EUC
environments.
Strong communication skills, with the ability to work collaboratively across cross-functional teams

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