Junior Global Process Solution Key User- P2P

The Junior Process & Solution Key User – Vendor Master Data supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.
The Process & Solution Key User will support the end users and support the full utilization of process and solutions. Ensure accurate and consistent Vendor Master Data practices, supporting data governance initiatives and data quality

• Key responsibilities and competencies:
• Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
• Develop and maintain Vendor master data management processes and standards, ensure the accuracy, completeness and consistency of master data across various systems and platforms
• Conduct data quality assignments and implement corrective actions as needed
• Analyse business issues and business requests from a process and solution perspective before initiating a formal change request
• Collect, analyse, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance test (i.e. new solution releases)
• Identify root cause to define process and solution improvement area and propose solution or escalate
• Review and accept process/solution development and improvement proposals
• Be the single point of contact for end users (i.e. “how to” questions regarding the process/solution(s) incl. access requests)
• Address IT end user questions and act as single point of escalation to the ITS support
• Accept escalation of process / IT solution maintenance and support issues and development and improvement proposals on behalf of the end users
• Register a change request (CR) with IT team
• Communicate and anchor process/solution improvement proposals
• Support implementation of standard process/es and solution(s)
• Support the definition of process measurement/s
• Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
• Ensure Internal Control compliance and External Audit requirements
• Perform process training and give support to end users
• Perform SAP trainings for end users
• Represent the users in user groups/reference groups or similar forums

System knowledge:

1. Various SAP ECC or S/4
2. Microsoft Office proficiency