Junior Business Analyst - Payments Focus

The Opportunity

proactive and highly communicative Junior Business Analyst

Key Responsibilities

As a Junior Business Analyst, you will be instrumental in supporting the development and optimization of our payment processing systems. Your main duties will include:

1. Requirements Management & Documentation

• Elicitation:

  Collaborate with stakeholders (e.g., Product Managers, Engineering, Operations, Compliance) to gather, analyze, and document business requirements, user stories, and acceptance criteria for payment-related projects.

• Artifact Creation:

  Create and maintain comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), process flow diagrams, and Standard Operating Procedures (SOPs).

• Payments Expertise:

  Utilize your existing knowledge of payment methods, systems (e.g., acquiring, issuing, card schemes, ACH/SEPA, fraud), and industry standards to inform requirement discussions.

2. Communication & Stakeholder Alignment

• Exceptional Communication:

  Act as the primary liaison between business teams and technical delivery teams, translating complex technical concepts into clear, concise business language and vice-versa.

• Proactive Follow-up:

  Proactively communicate status updates, potential roadblocks, and risks to stakeholders, ensuring everyone is aligned and informed throughout the project lifecycle.

• Facilitation:

  Lead and facilitate productive requirement gathering workshops, review meetings, and sign-offs.

3. Analysis & Problem Solving

• Process Mapping:

  Analyze and document current 'As-Is' payment processes and design efficient 'To-Be' future-state processes.

• Data Analysis:

  Support the team in analyzing payment transaction data to identify trends, issues, and opportunities for optimization.

• Quality Assurance Support:

  Collaborate with QA teams to develop test plans and validate that the final product meets the defined business requirements and payment industry standards.

Qualifications

Required Skills & Experience

• Experience:

  1-2 years of proven experience as a Business Analyst, Associate BA, or a similar role.

• Industry Knowledge:

  Demonstrable experience working within the payments industry

  (e.g., at a FinTech, Bank, PSP/Acquirer, or E-commerce platform), showing familiarity with transaction lifecycles, payment methods, or regulatory aspects.

• Communication:

  Exceptional verbal and written communication skills

  are non-negotiable, with the ability to articulate complex ideas clearly and persuasively across all organizational levels.

• Proactivity:

  A

  self-starter with a proactive mindset

  , strong work ethic, and a demonstrated ability to take ownership of tasks and drive them to completion with minimal supervision.

• Technical Aptitude:

  Familiarity with project methodologies (e.g., Agile, Scrum) and common BA tools (e.g., JIRA, Confluence, Microsoft Visio/Lucidchart).

Desired Attributes (Nice-to-Have)

• Experience with SQL or basic data querying.
• Relevant certifications (e.g., ECBA, CBAP, PSPO).
• Understanding of APIs and system integration concepts.

Why Join Our Team?

• Competitive salary and comprehensive benefits package.
• Opportunity to work on cutting-edge payment technology.
• A collaborative culture that values professional growth and continuous learning.
• A clear career path to mid-level and senior Business Analyst roles