Journal Editorial Officer

Objective

With strict adherence to the company's policies and procedures above all else, ensuring that

quality and accuracy remain paramount; To provide an efficient, fast and overall good

experience to our authors, ensuring communication to authors is timely, friendly and helpful.

Providing editorial support to authors and editors, such as assisting authors with queries and

providing guidance to editors with their decision making.

Main Deliverables

• Ensures the highest levels of publication ethics and integrity are maintained on the

Journal

• Strong author service mentality, providing timely, friendly and professional

communication with authors

• Excellent Editor support, providing help with decision-making and other queries

• Responsibility for end-to-end submission, processing to production and peer review

process

• Prompt processing of manuscripts.

• Collaborates proactively with the Executive Editor, Publishing Manager and other in-

house colleagues

• Keeps abreast of industry news and trends and uses that information to inform

Journal objectives and strategic decisions.

Key Performance Indicators

Meeting Journal KPIs including quality, time to acceptance, author satisfaction and

responding to queries within agreed timeframe. Skills

• Excellent verbal, good typing and written communication skills.

• Proficient in English.

• Strong time-management skills.

• Ability to readily adapt to changes in process and implementation.

• Detail oriented, with an ability to prioritize multiple tasks to meet the needs of multiple

stakeholders.

The successful applicant will ideally have:

• PhD or masters degree with relevant experience.

• Relevant subject matter knowledge.

• Publishing experience or a thorough understanding of the peer review process as it

relates to content in their subject area.

• A complete understanding of best practice in research and publication ethics and

integrity.

• A strong familiarity with the academic research community and relevant

organizations.