6 Jobs in Sanathnagar, Hyderabad, Telangana

Job Title: Call Centre Agent / Customer Service Representative Job Summary: We are seeking a dedicated and customer-focused Call Centre Agent to handle inbound and/or outbound calls from customers, respond to inquiries, resolve issues, and provide outstanding service. The ideal candidate will have excellent communication skills, a professional attitude, and a desire to help others. Key Responsibilities: Handle a high volume of inbound/outbound calls in a professional manner. Resolve customer complaints and issues with patience and efficiency. Provide accurate, valid, and complete information using the right tools and resources. Follow communication scripts and standard operating procedures. Identify and escalate priority issues to the appropriate department. Keep detailed records of customer interactions, comments, and complaints. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet personal/team qualitative and quantitative targets. Stay informed about company products, services, and policies. Requirements and Skills: High school diploma or equivalent; higher education is a plus. Proven experience in a customer service or call center role is an advantage. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer-focused with the ability to handle pressure and resolve conflicts. Good data entry and typing skills. Ability to work in a team environment. Working Conditions: Shift-based schedule including evenings, weekends, and holidays if required. Fast-paced office environment with headset and computer use for extended periods. Remote work options may be available depending on the company. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Language: Hindi (Preferred) Work Location: In person

Job Title: Performance Marketer (AI-Powered Paid Ads Specialist) for FMCG Food Brand Location: Hyderabad, India Experience: 2-5 Years Salary: Up to ₹50K per month Job Overview: We are a fast-growing FMCG food brand looking for a Performance Marketer with AI expertise to drive revenue growth of our brand. The ideal candidate will be skilled in AI-driven marketing automation, data analytics, optimization, budget management, and performance analytics to achieve high ROI. Key Responsibilities: Plan, execute, and optimize Meta, YouTube, and Google Ads campaigns. Utilize AI tools (ChatGPT) for audience targeting and automated bidding. Conduct A/B testing to improve conversions and engagement. Track and analyse performance using Google Analytics & Meta Business Suite. Collaborate with content and design teams for ad creatives. Stay updated on AI marketing trends and new advertising strategies. Requirements: 2-5 years of experience in managing high-budget paid campaigns. Expertise in Meta, YouTube & Google Ads. Proficiency in AI-powered ad tools & analytics. Strong skills in A/B testing & conversion optimization. Experience with Google Analytics, Meta Business Suite & Google Tag Manager. Data-driven mindset with a focus on ROI and performance growth. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Schedule: Day shift Work Location: In person

Job Title: Barista Location: Hyderabad, Telangana Industry: Food & Beverage / Hospitality Restaurant Type: Turkish Cuisine – Café & Bakery Employment Type: Full-time Shift: Rotational Shifts (Morning / Afternoon / Evening) Job Summary: We are seeking a passionate and skilled Barista to join our newly opened Turkish restaurant in Hyderabad. The ideal candidate will have a flair for coffee brewing, strong customer service skills, and a genuine interest in Turkish culture and beverages, including traditional Turkish coffee and tea. Key Responsibilities: Prepare and serve a variety of coffee-based drinks, including Turkish coffee , espresso, cappuccino, latte, etc. Brew and serve traditional Turkish teas and other specialty beverages. Engage customers with a friendly and positive attitude, providing product recommendations when needed. Maintain cleanliness and organization of the barista station and service area. Ensure compliance with health and safety regulations at all times. Handle POS (Point of Sale) transactions accurately and efficiently. Monitor inventory levels of coffee beans, milk, tea, and barista supplies; report shortages in a timely manner. Assist in setting up and closing down the beverage counter as per operational procedures. Support the restaurant team during busy hours with general assistance as needed. Requirements: Proven experience as a Barista or in a similar customer-facing beverage role (Turkish coffee knowledge is a plus ). Basic understanding of coffee machines and brewing methods. Good communication and interpersonal skills. Pleasant personality with a passion for hospitality and customer service. Ability to multitask and work in a fast-paced environment. Flexible to work in rotational shifts, including weekends and holidays. Preferred: Candidates with experience in Turkish or Mediterranean cuisine establishments. Education & Experience: Minimum High School / Diploma in Hospitality or related field. 1–2 years of experience in a barista role preferred. Training will be provided for traditional Turkish brewing techniques if needed. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Evening shift Morning shift Night shift Work Location: In person

Job Description: We are looking for candidate with good communication and interpersonal skills Candidate must be energetic, well spoken, and eager to learn new things and work First level responses to the online (email, webmaster, web chat) inquiries for exports and diligence process. Follow up with Zen Internal Team for any information/inputs or task related to exports. Follow up and reminders for the customers and proposals. Documentation Support. Weekly/Monthly report generations. Coordination for arrangements during delegation visits. Desired Candidate Profile Good communication skills, good in English Good skills on MS Word and MS Excel Minimum experience on client communications Knowledge on exports/international sales and marketing is an added advantage Experience: 1 to 4 years Educational Qualification: Any graduate Preferred Background : Candidates from Manufacturing sectors (Machinery, Semiconductors, Defense) Work location: B-42 Industrial Estate, Sanath Nagar, Hyderabad, Telangana 500018 Job Types: Full-time, Permanent Pay: ₹9,766.84 - ₹30,379.19 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Monday to Friday Weekend availability Language: English (Required) Work Location: In person

Job Description: We are looking for candidate with good communication and interpersonal skills Candidate must be energetic, well spoken, and eager to learn new things and work First level responses to the online (email, webmaster, web chat) inquiries for exports and diligence process. Follow up with Zen Internal Team for any information/inputs or task related to exports. Follow up and reminders for the customers and proposals. Documentation Support. Weekly/Monthly report generations. Coordination for arrangements during delegation visits. Desired Candidate Profile Good communication skills, good in English Good skills on MS Word and MS Excel Minimum experience on client communications Knowledge on exports/international sales and marketing is an added advantage Experience: 1 to 4 years Educational Qualification:  Any graduate Work location: B-42 Industrial Estate, Sanath Nagar, Hyderabad, Telangana 500018 Job Types: Full-time, Permanent Pay: ₹9,766.84 - ₹30,379.19 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Monday to Friday Weekend availability Language: English (Required) Work Location: In person Speak with the employer +91 8333875071

Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients. Serve as the main point of contact for clients, responding to inquiries and resolving any issues. Understand clients’ needs, objectives, and challenges, and proactively provide solutions to enhance their experience with the company. Customer Support & Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional service. Address and resolve customer complaints and concerns in a timely and professional manner. Regularly check in with clients to ensure they are happy with services and to gather feedback for improvements. Sales Support: Support the sales team by identifying potential opportunities for upselling or cross-selling additional services to existing clients. Assist in preparing proposals, quotes, and presentations for clients when necessary. Reporting & Documentation: Maintain accurate records of client interactions, sales progress, and service history in the CRM system. Provide regular reports to management on client satisfaction levels and any concerns or feedback gathered. Problem Resolution: Work closely with the internal teams (Sales, Support, and Operations) to ensure issues are addressed and resolved efficiently. Follow through on customer requests and ensure that all commitments are met. Client Retention: Implement strategies to increase customer retention and build long-term loyalty. Identify opportunities for improvement in the customer experience and suggest enhancements to services or processes. Key Skills: · Good in Drafting emails, error free letters · As per the requirements to generate a reports · Preparing of quotations · Knowledge on MS Office(Word & Excel) · Must be able to speak Hindi Fluently Experience: · 1-4 years Educational Qualification: · B.com/ M.com/ MBA Finance Location: · B-42 Industrial Estate, Sanath Nagar, Hyderabad, Telangana 500018 Job Type: Full-time Pay: ₹9,785.16 - ₹25,497.63 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: Client relation: 2 years (Required) Language: Hindi (Required) Location: Sanathnagar, Hyderabad, Telangana (Required) Work Location: In person