Female Service Coordinator

Responsibilities:

1-Coordinate, prepare and compile bid submission documents in relation to tendering/bidding activities, tender questionnaires and pre-qualifications.

2- Collate tender information and references from various sources such as online search engines, industry and market intelligence data etc., which are needed for submission.

3- Monitor and ensure that tender submission due dates are strictly adhered to, including the checking, binding, packing and preparation of outgoing submissions.

4-Working Knowledge of Gem Portal - Bidding , Clarification, Preparing Documents, Coordination with client

• Assessing clients' needs
• Pointing clients towards services, resources and providers that can fulfil their needs
• Explaining to clients how our solutions can resolve their pain points
• Overseeing job training for the client care team
• Resolving issues that arise concerning the delivery of our services
• Answering phone calls and emails
• Scheduling appointments for our clients
• Maintaining and tracking clients' service records
• Staying current on new services we develop
• Evaluating our services and helping to identify areas of improvement

Requirements/Preferences:

• At least three years of experience in service coordination, customer service or a related field
• Strong work ethic
• Familiarity with IT infrastructure and relevant solutions
• Proven ability to work on a team
• Excellent communication, organisational and record keeping skills
• Creative problem-solving skills

Preferred Female Candidates

Job Types: Full-time, Permanent

Pay: ₹12,862.17 - ₹36,701.21 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person