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2.0 years

0 Lacs

Raurkela, Odisha, India

On-site

Summary: The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients. Responsibilities: 1.Team Management: · Lead and supervise a team of BPO professionals, providing guidance, support, and coaching. · Foster a positive and collaborative team culture that encourages continuous improvement and professional development. · Conduct regular team meetings to discuss goals, address concerns, and disseminate important information. 2.Performance Monitoring and Evaluation: · Monitor individual and team performance against established KPIs (Key Performance Indicators). · Implement performance improvement plans as needed and recognize and reward high-performing team members. · Conduct regular performance reviews and provide constructive feedback to team members. 3.Client Interaction: · Serve as the main point of contact for clients regarding day-to-day operations and issue resolution. · Collaborate with clients to understand their expectations, gather feedback, and ensure service levels meet or exceed expectations. · Maintain strong client relationships and act as a liaison between the team and the client. 4. Process Improvement: · Identify opportunities for process improvement and implement efficient workflows to enhance overall team productivity. · Work closely with the operations and quality assurance teams to ensure compliance with client requirements and industry standards. · Troubleshooting of contact center software, devices and connectivity problems. 5.Training and Development: · Develop and implement training programs to enhance the skills and knowledge of team members. · Provide ongoing training and support to address skill gaps and keep the team updated on industry trends and best practices. 6.Reporting and Documentation: · Generate and analyze performance reports to track team and individual performance. · Maintain accurate and up-to-date documentation related to team activities, client interactions, and process improvements. Qualifications and Skills: · Bachelor's degree in management (Preferred Master's degree) · Fluency in Advance English (C2-Proficient) and Hindi Language. · Proven experience in a BPO environment, with a minimum of 2+ years in a leadership or supervisory role. · Knowledge of customer service best practices. · Strong interpersonal and communication skills. · Excellent problem-solving abilities and the ability to make informed decisions under pressure. · Proficient in using BPO tools and technologies. · Familiarity with relevant industry regulations and compliance standards. · Capabilities to handle projects related to contact center operations such as implementing new software, process improvements or system updates.

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2.0 years

0 Lacs

Raurkela, Odisha, India

On-site

Summary: The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients. Responsibilities: 1.Team Management: Lead and supervise a team of BPO professionals, providing guidance, support, and coaching. Foster a positive and collaborative team culture that encourages continuous improvement and professional development. Conduct regular team meetings to discuss goals, address concerns, and disseminate important information. 2.Performance Monitoring and Evaluation: Monitor individual and team performance against established KPIs (Key Performance Indicators). Implement performance improvement plans as needed and recognize and reward high-performing team members. Conduct regular performance reviews and provide constructive feedback to team members. 3.Client Interaction: Serve as the main point of contact for clients regarding day-to-day operations and issue resolution. Collaborate with clients to understand their expectations, gather feedback, and ensure service levels meet or exceed expectations. Maintain strong client relationships and act as a liaison between the team and the client. 4. Process Improvement: Identify opportunities for process improvement and implement efficient workflows to enhance overall team productivity. Work closely with the operations and quality assurance teams to ensure compliance with client requirements and industry standards. Troubleshooting of contact center software, devices and connectivity problems. 5.Training and Development: Develop and implement training programs to enhance the skills and knowledge of team members. Provide ongoing training and support to address skill gaps and keep the team updated on industry trends and best practices. 6.Reporting and Documentation: Generate and analyze performance reports to track team and individual performance. Maintain accurate and up-to-date documentation related to team activities, client interactions, and process improvements. Qualifications and Skills: Bachelor's degree in management (Preferred Master's degree) Fluency in Advance English (C2-Proficient) and Hindi Language. Proven experience in a BPO environment, with a minimum of 2+ years in a leadership or supervisory role. Knowledge of customer service best practices. Strong interpersonal and communication skills. Excellent problem-solving abilities and the ability to make informed decisions under pressure. Proficient in using BPO tools and technologies. Familiarity with relevant industry regulations and compliance standards. Capabilities to handle projects related to contact center operations such as implementing new software, process improvements or system updates.

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0 years

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Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 29486 Posting Date 05/19/2025, 12:08 PM Apply Before 06/30/2025, 12:08 PM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN

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0 years

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Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 27618 Posting Date 05/16/2025, 11:01 AM Apply Before 06/23/2025, 11:01 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN

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0 years

0 Lacs

Raurkela, Odisha, India

On-site

Job Identification 24397 Posting Date 05/12/2025, 10:27 AM Apply Before 06/30/2025, 10:27 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN

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0 years

0 Lacs

Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 30256 Posting Date 06/06/2025, 08:15 AM Apply Before 07/31/2025, 08:15 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN

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0 years

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Raurkela, Odisha, India

On-site

Company Description Loadshare Networks is a technology-driven logistics company specializing in building an asset-light integrated network for SMEs in the logistics sector. Our proprietary technology platform powers transportation for some of India's largest clients, from intracity logistics for food delivery, quick commerce, e-commerce, and grocery to intercity transportation for enterprises. Founded in 2017, Loadshare Networks is a Series C startup backed by prominent investors like Tiger Global and Matrix Partners. Role Description This is a full-time on-site role for a Recruiter located in Raurkela. The Recruiter will be responsible for sourcing, screening, and hiring candidates to meet the company's recruitment needs. They will collaborate closely with hiring managers to understand requirements, conduct interviews, and ensure a smooth onboarding process for new hires. Qualifications Experience in sourcing, screening, and hiring candidates Strong communication and interpersonal skills Knowledge of recruitment best practices and strategies Ability to work effectively in a fast-paced environment Attention to detail and organizational skills Experience with recruitment software and tools Bachelor's degree in Human Resources or related field Understanding of the logistics industry is a plus

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0 years

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Raurkela

On-site

Key Responsibilities: Greet and assist customers in a friendly and professional manner Provide product information and guide customers on purchases Handle point-of-sale (POS) transactions efficiently Maintain cleanliness and visual appeal of the store Assist in stock management, inventory checks, and product restocking Resolve customer complaints or direct them to the appropriate person Stay updated on promotions, policies, and company guidelines Job Types: Full-time, Part-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person

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0 years

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Raurkela, Odisha, India

On-site

📍 Location: Rourkela, Odisha (On-site only) Lavishtag India Private Limited is actively looking for a highly competent and experienced CFO to join our leadership team. Key Requirements: ✅ Proven experience in financial planning, budgeting, and risk management ✅ Strong understanding of financial regulations and compliance ✅ Proficiency in Tally, MS Excel, and other financial tools ✅ Ability to lead the finance team and collaborate with other departments ✅ Qualification: CA / CMA / MBA (Finance) / M.Com or equivalent with relevant experience Location Requirement: Candidate must be based in Rourkela, or Be willing to relocate and stay in Rourkela full-time If you or someone you know is the right fit, please connect or share your resume with us. Show more Show less

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0 years

0 Lacs

Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 30256 Posting Date 06/06/2025, 08:15 AM Apply Before 07/31/2025, 08:15 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN Show more Show less

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0 years

0 Lacs

Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 29712 Posting Date 05/24/2025, 07:21 AM Apply Before 06/30/2025, 07:21 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN Show more Show less

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5.0 years

0 Lacs

Raurkela

On-site

We’re looking for a *dynamic Marketing & Sales Manager* to drive our financial education initiatives across schools in Rourkela and nearby regions. - Pitch our programs to schools & institutions. - Build partnerships which lasts for a longer period. - Drive marketing campaigns & meet monthly targets. - Ensure maximum ROI through strategic outreach. - Should be good at closing deals & building relations. - Should have a strong knowledge in Finance & Financial Products. - Must be active, energetic & field-ready – not a desk-bound role. - Should be fluent in hindi & english language. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Performance bonus Schedule: Day shift Ability to commute/relocate: Rourkela, Orissa: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) Experience: sales & marketing: 5 years (Required) Language: English (Required) Hindi (Required) Location: Rourkela, Orissa (Required) Shift availability: Day Shift (Required) Willingness to travel: 50% (Required) Work Location: In person

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0.0 - 3.0 years

0 - 0 Lacs

Raurkela

On-site

We are looking for a Marketing Executive to join our team at Rankine Engineering to help plan and execute marketing campaigns. This role involves both online and offline promotions, customer engagement, and branding activities. The position offers growth opportunities in the marketing field. Key Responsibilities: ✅ Promote the company’s products and services to increase brand awareness. ✅ Coordinate with the sales and technical teams for smooth execution of marketing activities. ✅ Communicate with clients through phone calls and emails in a professional manner. ✅ Be willing to travel and attend expos or business events in India and abroad with the team. Requirements: Bachelor's in Marketing, Business, or related field 0–3 years' marketing experience Excellent communication & analytical skills Basic computer knowledge Salary Based on skills and experience Job Type: Full-time Pay: ₹6,000.00 - ₹15,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

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0 years

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Raurkela

On-site

Key Responsibilities: Identify and visit potential customers within assigned territory. Generate leads and convert them into sales through regular field visits. Promote and demonstrate products/services to clients. Build and maintain strong customer relationships for repeat business. Achieve monthly and quarterly sales targets. Collect market intelligence and report competitor activities. Submit daily sales reports to the manager. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

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0 years

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Raurkela

On-site

We at LCF are recruiting for the below roles at Rourkela location. 1. Facilitator & Counselor Facilitate the Foundation Course for new students, ensuring engagement and completion.Lead workshops and life skills sessions to help students unlock their full potential. Candidates based in Rourkela and immediate joiners are preferred. How to Apply: If you’re ready to bring your skills and passion for social impact to our organization, we’d love to hear from you! Send your resume and mentioning the role & location in subject line to careers@lighthousecommunities.org Only shortlisted candidates will be contacted. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person

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0 years

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Raurkela

On-site

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Sales Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Embark on a fulfilling journey as a Pharmaceutical Sales Representative with Reckitt. In this position, you'll harness your passion for the healthcare field to introduce life-enhancing pharmaceutical products to professionals who care for patients every day. Armed with a deep understanding of our products and the compassion to make a difference, you'll be the bridge between our breakthrough solutions and the healthcare community. Join us and channel your drive into a career that helps improve lives. Your responsibilities Be the go-to expert for product knowledge, providing insightful information on our pharmaceutical range and its application in therapy areas. Meet and exceed sales targets, ensuring Reckitt's pharmaceutical products reach the hands of healthcare providers. Develop lasting relationships with healthcare professionals, becoming a reliable source of expertise and support. Convey the benefits of our pharmaceutical products through engaging and informative presentations. Analyse market data to stay ahead of industry trends, identifying growth opportunities and delivering on them. The experience we're looking for A track record of success in pharmaceutical sales. A deep understanding of medical terminologies, products, and therapeutic areas. Exceptional communication and presentation skills, with the ability to connect and influence healthcare professionals. A proactive approach to building and nurturing relationships with a diverse range of medical authorities. Committed to ethical practises and familiar with the regulatory landscape of the pharmaceutical industry. The skills for success Sales Targets, product Knowledge, Customer Relationships, Product Presentations, Market Analysis, Compliance, Territory Management, Training and Development, Sales Reporting, Collaboration. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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2.0 years

0 Lacs

Raurkela, Odisha, India

On-site

Summary The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients. Responsibilities Team Management: Lead and supervise a team of BPO professionals, providing guidance, support, and coaching. Foster a positive and collaborative team culture that encourages continuous improvement and professional development. Conduct regular team meetings to discuss goals, address concerns, and disseminate important information. Performance Monitoring And Evaluation Monitor individual and team performance against established KPIs (Key Performance Indicators). Implement performance improvement plans as needed and recognize and reward high-performing team members. Conduct regular performance reviews and provide constructive feedback to team members. Client Interaction Serve as the main point of contact for clients regarding day-to-day operations and issue resolution. Collaborate with clients to understand their expectations, gather feedback, and ensure service levels meet or exceed expectations. Maintain strong client relationships and act as a liaison between the team and the client. Process Improvement Identify opportunities for process improvement and implement efficient workflows to enhance overall team productivity. Work closely with the operations and quality assurance teams to ensure compliance with client requirements and industry standards. Troubleshooting of contact center software, devices and connectivity problems. Training And Development Develop and implement training programs to enhance the skills and knowledge of team members. Provide ongoing training and support to address skill gaps and keep the team updated on industry trends and best practices. Reporting And Documentation Generate and analyze performance reports to track team and individual performance. Maintain accurate and up-to-date documentation related to team activities, client interactions, and process improvements. Qualifications And Skills Bachelor's degree in management (Preferred Master's degree). Fluency in Advance English (C2-Proficient) and Hindi Language. Proven experience in a BPO environment, with a minimum of 2+ years in a leadership or supervisory role. Knowledge of customer service best practices. Strong interpersonal and communication skills. Excellent problem-solving abilities and the ability to make informed decisions under pressure. Proficient in using BPO tools and technologies. Familiarity with relevant industry regulations and compliance standards. Capabilities to handle projects related to contact center operations such as implementing new software, process improvements or system updates. (ref:iimjobs.com) Show more Show less

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0 years

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Raurkela

On-site

WE are hiring For Rourkela Banking process// WALK-IN to Address or CALL for telephonic Interview - 100% Selection - Details will given Below . Experience & Fresher Qualification Graduate No Of Working Days 6 Days & Rotational Week Off. Good In Hindi & Basic English Communication Good English and any other language Is Added Advantage Age Limit - 20-29 Only Work From Office (Relocate to Rourkela ) Interview Location - Ground Floor, House No D/18 Koelnagar, Rourkela, Odisha, Pincode - 769042 CONTACT NUMBER - Priyadarshani 9348506006, Kindly Contact over call or whatsapp -9090053170 Meet - Priyadarshani Choudhury Come directly to above address and same day interview and selection offer letter With Attractive SALARY PACKAGE Desired Candidate Profile ALL Graduates // UNDER- Graduates Communication in Hindi Perks and Benefits Huge monthly Incentive/Bonus - Upto 9000 rs Role: Voice / Blended - Other Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with are preferred keyskills Good Communication in HINDI Customer SupportBanking ProcessGood Communication In EnglishBanking OperationsTelecalling Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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0 years

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Raurkela, Odisha, India

On-site

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Sales Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About The Role Embark on a fulfilling journey as a Pharmaceutical Sales Representative with Reckitt. In this position, you'll harness your passion for the healthcare field to introduce life-enhancing pharmaceutical products to professionals who care for patients every day. Armed with a deep understanding of our products and the compassion to make a difference, you'll be the bridge between our breakthrough solutions and the healthcare community. Join us and channel your drive into a career that helps improve lives. Your responsibilities Be the go-to expert for product knowledge, providing insightful information on our pharmaceutical range and its application in therapy areas. Meet and exceed sales targets, ensuring Reckitt's pharmaceutical products reach the hands of healthcare providers. Develop lasting relationships with healthcare professionals, becoming a reliable source of expertise and support. Convey the benefits of our pharmaceutical products through engaging and informative presentations. Analyse market data to stay ahead of industry trends, identifying growth opportunities and delivering on them. The experience we're looking for A track record of success in pharmaceutical sales. A deep understanding of medical terminologies, products, and therapeutic areas. Exceptional communication and presentation skills, with the ability to connect and influence healthcare professionals. A proactive approach to building and nurturing relationships with a diverse range of medical authorities. Committed to ethical practises and familiar with the regulatory landscape of the pharmaceutical industry. The skills for success Sales Targets, product Knowledge, Customer Relationships, Product Presentations, Market Analysis, Compliance, Territory Management, Training and Development, Sales Reporting, Collaboration. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Show more Show less

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Raurkela, Odisha, India

On-site

Job Identification 24397 Posting Date 05/12/2025, 10:27 AM Apply Before 06/30/2025, 10:27 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN Show more Show less

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0 years

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Raurkela

Remote

Responsible for overseeing the daily operations of the kidswear section, ensuring excellent customer service, maintaining high visual merchandising standards, managing staff, and driving sales performance. Handle customer queries, complaints, and returns professionally. Supervise and motivate sales staff assigned to the Kids Department. Allocate daily responsibilities and monitor performance. Train new staff on product knowledge, customer handling. Monitor daily stock levels, replenishment, and ensure fast-moving items are available. Track and report daily sales, footfall, and customer feedback. Collaborate with the Store Manager to achieve monthly targets and implement strategies. Coordinate with billing counters and back office for smooth operations. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: Remote

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2.0 - 4.0 years

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Raurkela, Odisha, India

On-site

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. Responsibilities Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends Qualifications Bachelor's degree EXPRERTISE IN COREL DRAW, PAGE MAKER, PGOTOSHOP 2-4 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work Show more Show less

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0 years

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Raurkela, Odisha, India

On-site

Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 27618 Posting Date 05/16/2025, 11:01 AM Apply Before 06/23/2025, 11:01 AM Degree Level Graduate Job Schedule Full time Locations ISPAT Post Graduate Institute and Super Specialty Hospital , Rourkela, Odisha, 769005, IN Show more Show less

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0 years

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Raurkela, Odisha, India

On-site

Design and develop website banners, landing pages, UI components, and promotional graphics. Create engaging product visuals, catalog images, and infographics for e-commerce platforms like Amazon, Flipkart, Shopify, WooCommerce, etc. Collaborate with the marketing and web development teams to support product launches, online campaigns, and seasonal offers. Ensure responsive and conversion-optimised visuals across desktop and mobile platforms. Maintain design consistency aligned with brand guidelines across all digital channels. Optimise images for fast-loading websites and SEO-friendly performance. Regularly analyse design performance and improve user experience through A/B testing or analytics insights. Show more Show less

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0 years

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Raurkela

On-site

Counsellor or Academic Counsellor is responsible for Counseling, Training, Sales, Marketing and front office activities at Lakme Academy Profile: Candidate must a have successfully passed Any graduate and above Should have a Good command over English & Local Language, Possessing persuasive skills, pleasant personality and orientation for achieving admission targets. Interpersonal skills and analytic mind. Planning and execution of various Sales & Marketing activities for achieving admission targets. Counselling prospective students Converting enquiries to Registrations Compliance to the processes and standard as prescribed Timely and accurate update of MIS Daily Reporting to the Centre Head Responsibilities and Duties Achieving and exceeding the sales target on a continuous basis Responsible for business development through sales. Cold calling and prospecting over the phone Generating walkins Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

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