2631 Jobs in Punjab - Page 2

Position Title: Business Development Exec FS Amritsar Position Type: Regular - Full-Time Position Location: Ludhiana Requisition ID: 36648 We are passionate about food. But we’re even more passionate about our People! Primary Purpose Of Role A Sales Executive’s role concentrates on achieving targets through best-in-class execution and service in Food Service outlets. Besides this, the role-holder will be responsible for maintaining commercial hygiene as well as stock hygiene. Finally, the real impact of the role is seen through building and maintaining effective relationships with the Distributor, Salesmen, Promotors, as well as within his Line Manager team. This position is based out of Amritsar. Roles And Responsibilities & Key Deliverables Sales & Business Development Distributor handling: Handling the current set of distributors/Sub Distributors and managing their primary and secondary sales volumes. The position will be responsible for handling distributors in Amritsar. Client Handling: Handling the existing set of clients consisting for hotels, restaurants, café etc. category and would also be responsible to increase the customer base based on the geography allotted to him for working. The BDE will also be responsible for client wise tracking of secondary sales and reporting to secondary sales in the company format. Would be handling major of local clients and should have to skills of hunter and farmer at the same time. Also, will be responsible for carrying out the activities will the client listing the new product. Commercial: The BDE will be responsible for managing secondary sales claims for the set of given distributors along with other commercial hygiene. Develop Food Service Business in the area. Achieve assigned business targets and goals. Following up new business opportunities, Opening of distributors and expansion of customer base, New Town Expansion Add new customers for FS Lead a team of TSI’s & Supervisors to build the McCain FS business. Execute activations for business development for FS Distributor management and development. Order Placement, NCC, Claims Knowledge/Experience To effectively perform in this job the position holder must have: Experience – Relevant minimum 3 yrs experience in the same space, preferably FMCG industry Zeal to Achieve Relevant Experience in HORECA Apply Now if you are looking to be part of a flourishing and energetic environment! Join a recognized brand known throughout households across the globe! McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here . Job Family: Sales Division: India Department: Sales FS Punjab HP JK Location(s): IN - India : Punjab : Amritsar Company: McCain Foods(India) P Ltd Show more Show less

Hrs As a Company HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains. Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide. BUSINESS UNIT The Site Reliability Engineering (SRE) department at HRS is fundamental to ensuring the reliability, scalability, and performance of our Lodging-as-a-Service (LaaS) platform. Our team collaborates across engineering, operations, and development teams to implement reliability standards, maintain infrastructure architecture, and achieve operational excellence while adhering to our service level objectives (SLOs) and reducing toil. As an SRE at HRS, a key part of your role will be incident handling. You'll be at the forefront of identifying, responding to, and resolving production issues, ensuring minimal impact on our services. You'll participate in on-call rotations, requiring quick thinking and decisive action during critical incidents. Your ability to remain calm under pressure and make data-driven decisions will be crucial in maintaining our platform's reliability. You will contribute to the reliability roadmap, support platform observability, and drive automation initiatives to enhance system resilience. Monitoring critical metrics such as error budgets, mean time to recovery (MTTR), and service level indicators (SLIs) will be part of your daily responsibilities to ensure optimal platform performance and availability. This role requires strong technical expertise in cloud infrastructure, distributed systems, and automation, combined with excellent problem-solving and incident management skills. The department operates according to HRS' leadership principles, prioritizing system reliability and customer experience above all. We embrace a culture of blameless post-mortems, continuous improvement, and proactive problem-solving. As an SRE, you'll actively participate in incident reviews, contributing insights to prevent future occurrences and improve our overall system reliability. SREs at HRS are innovation contributors, exploring new technologies and methodologies to improve system reliability and operational efficiency. You will work with infrastructure as code, maintain robust monitoring and alerting systems, and develop automation solutions to reduce manual intervention and improve incident response times. Our team takes full ownership of production systems, from capacity planning to disaster recovery, ensuring resilient and scalable infrastructure. In this role, you will collaborate with team leads and other SREs to implement best practices, refine incident response procedures, and contribute to the overall reliability and performance of our LaaS platform. Your expertise in incident handling, system optimization, and proactive problem-solving will be crucial in maintaining and improving the high standards of our SRE department at HRS. POSITION We are seeking a competent Site Reliability Engineer with solid experience to join our team. The ideal candidate will focus on ensuring the reliability and scalability of services, working collaboratively with cross-functional teams to enhance our platform and improve processes. CHALLENGE Service Reliability: Maintain service availability, system performance, and manage capacity-related matters. Involvement in designing and implementing SLOs and SLIs System Improvement: Develop and implement solutions to improve system reliability and scalability. Incident Response: Participate in on-call rotations and assist in incident management and resolution. Contribution to post-incident reviews (blameless post-mortems) Collaboration: Work closely with development teams to troubleshoot issues and enhance system performance. Automation: Contribute to the automation of processes to improve efficiency and scalability. Monitoring & Observability: Implement and maintain monitoring solutions using tools like New Relic, Kibana, Prometheus, Grafana, and ElasticSearch. FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH... Experience: 3-5 years in site reliability engineering or related areas. Education: Bachelor’s degree in Computer Science, Engineering, or related field. Technical Skills: Proficiency in Java, Python, and familiarity with other coding languages. Experience with AWS cloud services and cloud engineering practices. Knowledge of monitoring tools (New Relic, Kibana, Prometheus, Grafana, ElasticSearch). Strong understanding of software development methodologies. Experience with infrastructure as code tools (e.g., Terraform, CloudFormation) Familiarity with containerization and orchestration (e.g., Docker, Kubernetes) Knowledge of networking and distributed systems Problem-Solving: Strong analytical skills and the ability to perform root cause analysis. Automation: Experience with scripting and automation to enhance operational efficiency. Teamwork: Ability to work effectively within a team and collaborate with cross-functional teams. Soft Skills Attention to Detail: High level of accuracy and thoroughness. Communication Skills: Clear and concise communication abilities. Learning Mindset: Eagerness to learn and apply new technologies. Proactive Approach: Initiative to identify issues before they become problems. PERSPECTIVE Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable. LOCATION, MOBILITY, INCENTIVE The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus. Show more Show less

🚨 Matrix Marketers is Hiring!🚨 We're looking for a 𝐑𝐞𝐚𝐜𝐭.𝐣𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 to join our team! 💼 Experience: 3+ Years (Excluding internship or training) 📍 Location: Onsite – Sector 75, Mohali 🕒 Type: Full-Time ⚡ Immediate joiners preferred 📌 Note: Local candidates from #tricity only 📩 Drop your CV to jaspreet.kaur@matrixmarketers.com or 📞 Call us at 88002-60289 Show more Show less

Experience : 4.00 + years Salary : INR 1000000-1400000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : 6 months - Contract (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: HTML / CSS, AMPScript, SQL, Email & Automation Studio, Journey Builder, SFMC Journey Builder, Excellent Communication, Campaign Management, marketing automation Uplers is Looking for: Job Overview - We are looking for a hybrid SFMC Developer & Consultant who brings both technical expertise and strategic thinking to help clients succeed with Salesforce Marketing Cloud. You will be responsible for designing customer journeys, developing personalized campaigns, and advising stakeholders on best practices to drive marketing automation success. This is a cross-functional role combining hands-on development (AMPscript, SQL, SSJS) with consulting responsibilities like campaign planning, solution design, and performance optimization. Key Responsibilities - Architect, build, and execute personalized email campaigns and landing pages using SFMC tools like Email Studio, CloudPages, and Journey Builder Develop responsive, dynamic email templates and CloudPages using HTML/CSS, AMPscript, and SSJS Guide clients on marketing automation strategy, including customer journey design, lifecycle campaigns, and audience segmentation Perform data modelling, segmentation, and SQL query development for targeted messaging Set up and manage Data Extensions, Automation Studio workflows, and triggered sends Conduct thorough testing (rendering, link, and functionality) and run A/B tests to optimize campaign performance Analyze campaign results and provide strategic recommendations based on data-driven insights Collaborate closely with internal and client-side teams to align on messaging, timing, and goals Maintain documentation and stay current with SFMC best practices and platform updates Educational Qualifications/Skills Required - Bachelor’s degree in Computer Science, Information Systems, or a related field 4+ years of experience working in Salesforce Marketing Cloud Proficient in HTML/CSS; advanced understanding of AMPscript and SQL Familiarity with Journey Builder, Automation Studio, Contact Builder, and Email Studio Strong analytical and debugging skills with attention to detail Experience with campaign performance analysis and reporting Excellent communication and presentation skills to interface with clients and cross-functional teams Salesforce Marketing Cloud Certifications (Email Specialist, Consultant, Developer) How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

International voice process Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good Communication Walk-in interviewUnlimited incentives. Allowance. Bonus. Cab.

Key Responsibilities Lead and manage civil engineering projects including roads, bridges, drainage, buildings, and other infrastructure. Oversee project planning, feasibility studies, cost estimates, and risk assessments. Prepare, review, and approve engineering designs, drawings, specifications, and tender documents. Ensure compliance with relevant codes, standards, and regulatory requirements. Coordinate with clients, contractors, consultants, and local authorities. Supervise site investigations, construction activities, and quality assurance/control procedures. Mentor junior engineers and provide technical leadership within the team. Monitor project progress, budgets, and schedules, reporting deviations and recommending solutions. Conduct technical evaluations, design optimizations, and value engineering exercises. Prepare and present technical reports and documentation for internal and external stakeholders. Required Qualifications Bachelor’s degree in Civil Engineering (Master’s degree preferred). Minimum 6–8 years of civil engineering experience, including project leadership. Strong project management and organizational skills. Excellent communication and client-facing abilities. Solid understanding of construction processes, materials, and site management. Location - Pan India ( Shriharikota ISRO ) No Salary bar for deserving candidate Interested candidate can share their cv at hr@agtinfra.com / 7889078639 Show more Show less

Udan Media & Communications Pvt. Ltd. is a prominent business house based in India, committed to empowering entrepreneurs nationally and internationally. Our mission is to uplift Small and Medium Enterprises (SMEs) by providing a strong platform to showcase their products, embrace emerging technologies, and elevate their competitiveness. With a deep focus on industry growth, business sustainability, and national economic contribution, we are fostering a business ecosystem where innovation and opportunity thrive. 📌 Position: Business Development Manager 📍 Location: On-site – Ludhiana, Punjab 🕒 Employment Type: Full-Time 🔍 Role Overview: We’re looking for a motivated and experienced Business Development Manager to be a part of our high-energy team in Ludhiana. In this role, you will be the driving force behind new business opportunities, client acquisition, and strategic partnerships. Your ability to think strategically, build lasting relationships, and close impactful deals will directly contribute to the company’s expansion and client success. 🛠 Key Responsibilities: Identify and capitalize on new business opportunities to drive growth Build and maintain strong, long-term client and partner relationships Conduct market research and analyze industry trends to inform strategy Develop and implement strategic business development plans Negotiate contracts and manage client proposals and agreements Represent the company at trade shows, exhibitions, and industry events Collaborate with internal teams to ensure seamless project execution Maintain accurate records in CRM software and manage client data efficiently ✅ Qualifications & Requirements: Proven experience in business development, sales, or marketing roles Excellent communication, negotiation, and interpersonal skills Strong strategic thinking and problem-solving abilities Knowledge of market research and competitive analysis Experience managing client accounts and closing deals Bachelor’s degree in Business, Marketing, or a related field Prior experience in event management or trade fair industry (preferred) Proficiency in CRM software and Microsoft Office tools 🎯 Why Join Udan Media? Be part of a purpose-driven organization supporting SME growth Work in a dynamic, collaborative, and innovation-focused environment Gain exposure to national and international markets and clients Accelerate your career through impactful work and learning opportunities 💼 Ready to make an impact? If you're passionate about driving business growth and building meaningful partnerships, we’d love to connect with you. 📩 Apply Now or send your CV to: varun.tah@udan.in Show more Show less

International voice process! Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good Communication Walk-in interview only (no virtual interviews)

Role Responsibilities: Resolve customer problems and answer questions across chat, voice, or blended channels. Provide accurate and current information about products and services. Deliver support to customers through various communication methods. Maintain customer satisfaction through effective problem-solving. Key Deliverables: High rates of customer problem resolution and inquiry handling. Accurate and consistent dissemination of product information. Achieved customer satisfaction targets across all interaction types. Efficient management of international customer interactions.

Respond to customer inquiries via various channels. Assist with troubleshooting, orders, and product info. Resolve complaints and ensure satisfaction. Provide feedback and stay updated on products. Required Candidate profile Excellent Communication skills. UG/Grad/PG. Fresher/Experience . Rotational Shifts . Work from office. Immediate joiners.Incentives. Bonus. Night Allowance . Cab Facility.

Role Responsibilities: Answer customer questions regarding products and services. Resolve customer complaints efficiently and effectively. Handle customer interactions through both voice and non-voice channels. Work comfortably in rotational shifts, supporting a 24/7 operation. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Accurate and comprehensive product information provided to customers. Efficient management of both voice and non-voice customer interactions. Contribution to positive customer experience and team performance.

BULK HIRING for International / Domestic process!! Resolve customer's queries & complaints. Build sustainable relationships and trust with customer 5 days / 6 days working day shift/ night shift Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) WORK FROM OFFICE Immediate joiners only Candidate must be available for face to face round of interview 5 days working

Role Responsibilities: Manage customer queries, requests, and complaints, providing full resolution. Drive significant improvements in the overall customer experience. Work in rotational shifts to ensure continuous customer support. Handle customer interactions across voice, chat, and other channels. Key Deliverables: High rates of end-to-end resolution for customer issues. Measurable improvement in customer satisfaction metrics. Efficient and professional handling of inbound and outbound customer interactions. Contribution to a positive and effective customer service environment.

Role Responsibilities: Provide customer assistance through phone, email, and chat. Resolve customer inquiries and perform troubleshooting for issues. Maintain up-to-date product knowledge to ensure customer satisfaction. Escalate intricate problems to senior support teams as needed. Key Deliverables: Efficient resolution of customer inquiries across multiple channels. High customer satisfaction scores through effective support. Accurate and current product information provided to customers. Timely escalation of complex issues for prompt resolution.

Role Responsibilities: Handle all incoming calls and manage customer service inquiries. Identify and assess customer needs to ensure high satisfaction. Build sustainable relationships and trust with customers through clear communication. Utilize strong listening and problem-solving skills to address customer concerns. Key Deliverables: Efficient and effective handling of customer calls and inquiries. Achieved customer satisfaction targets through needs assessment. Established strong, trusting relationships with customers. Timely and accurate resolution of customer issues.

Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview WFO 5 days

Role Responsibilities: Handle international voice process interactions with clients. Resolve client queries and assess their needs for satisfaction. Build lasting relationships and trust with customers. Provide accurate, valid, and complete information to clients. Key Deliverables: High customer satisfaction scores for international voice interactions. Efficient and accurate resolution of client inquiries. Strong, positive client relationships built through effective communication. Delivery of precise and comprehensive information to customers.

Roles and responsibilities - Solve customer queries over calls, emails and chat Provide best assistance to customers Ensure resolution to clients Required Candidate profile Rotational Shifts ( 24*7) WORK FROM OFFICE Excellent English Communication UG/Grad/PG Fresher/Exp. Immediate joiners only Candidate must be available for face to face round of interview 5 days working

Role Responsibilities: Manage inbound calls and emails to assist with customer inquiries. Troubleshoot and resolve customer issues effectively. Work with teams to enhance processes and customer satisfaction. Handle customer interactions across voice, email, and chat channels. Key Deliverables: Efficient resolution of customer inquiries via call and email. Improved customer satisfaction through effective problem-solving. Contribution to process improvements and operational efficiency. Accurate and timely handling of customer communications.

Job Overview: We are seeking an experienced and proactive Business Development Manager to join our growing team. The ideal candidate will be responsible for planning, managing, and executing strategic business initiatives and collaborating with cross-functional teams. Key Responsibilities: Conduct requirement gathering, process mapping, and project scoping. Good understanding of domains like HealthCare, Compliance, Real Estate, Fintech etc. Facilitate project kick-off meetings with internal and client teams. Manage communication protocols, timelines, and deliverables. Act as a bridge between client and internal teams. Maintain consistent communication with clients and stakeholders via calls, messages, and scheduled meetings. Prepare documentation like BRDs, FRS, WBS, proposals, and MoMs. Conduct market research and competitive analysis to identify new business opportunities. Provide insights and recommendations to improve service offerings and client satisfaction. Plan, allocate, and monitor daily/weekly/monthly team tasks. Foster team collaboration and resolve operational or inter-team issues. Design intern training plans, assign mentors, and conduct feedback sessions. Key Skills Required: Excellent communication, interpersonal, and leadership skills Strong task management and time management abilities Experience with documentation and communication tools Analytical thinking and problem-solving mindset. Preferred Qualifications: Bachelor’s / master’s degree, or related field Experience working with IT/software development teams is required Salary: Decent hike on current Show more Show less

We are looking for Campus Program Lead Student enrolment for Patiala Location Below is the Job Description Responsibilities: Lead Generation and Acquisition: Develop and execute strategies to attract potential students, including Campus outreach, events, and online marketing. Student Engagement: Manage interactions with prospective students, including tours, information sessions, and follow-up communications. Application and Enrollment: Oversee the application process, ensuring accurate and timely processing of applications. Team Leadership: Recruit, train, and supervise a team of enrollment specialists, ensuring they meet performance targets. Data Analysis and Reporting: Monitor enrollment data, identify trends, and provide reports on key performance indicators. Qualifications: Bachelor's degree in a related field, such as Education, Marketing, or Business. Experience in enrollment management, admissions, or student recruitment for BFSI or Education Sector Strong leadership, communication, and interpersonal skills. Ability to work independently and as part of a team. Should Have: Motivate and manage a team to achieve enrollment goals. Communicate effectively with prospective students, parents, and staff. Manage multiple tasks and deadlines efficiently. Proficient in using enrollment software and Customize CRM systems. Local from Patiala Location Ready to Travel Pan India Should have Own Conveyance Should have Good configuration own Laptop Interested can share CV/ References Sandeep.gulati@gaganraj.com or connect 9779360541 Show more Show less

The ideal candidate will be responsible for gaining a deep understanding of the Partners business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with Partners thru trust and Integrity. Essentially, you will act as the front for our Partner development program. Responsibilities Partners with POSPs to understand their business objectives and challenges and help them generate additional Revenue Train, develop and support Partner growth exploring opportunities within Present value-proposition for Partners to seek profitable business growth Prospect for new sales opportunities and help partners close sales Qualifications 4-6 years' of partner relationship experience Ability to manage multiple partners with varied Lines of business Strong communication and interpersonal skills Show more Show less

Company Description Secuneus Technologies is a cyber security company based in India, specializing in helping businesses protect themselves against the latest cyber threats. We offer end-to-end security consultancy solutions, including compliance with ISO 27001. Our team consists of qualified and experienced cyber security specialists dedicated to delivering results at a fair price. Role Description This is a full-time on-site role for a Cyber Security Trainer/Instructor located in Jalandhar. The role involves delivering cyber security training, developing training materials, conducting workshops, and staying updated on the latest cyber security trends and threats. Qualifications Application Security and Malware Analysis skills Cybersecurity and Network Security expertise Experience in Information Security Strong analytical and problem-solving abilities Excellent communication and presentation skills Professional certifications in cyber security are a plus Bachelor's degree in Computer Science or related field Certifications preferred :- CEH, CompTIA Show more Show less

Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, marketing automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, HubSpot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Role Responsibilities: Handle customer inquiries through voice or chat channels. Resolve customer issues and provide comprehensive product/service information. Maintain high standards of customer satisfaction and service quality. Ensure all responses are delivered promptly and accurately. Key Deliverables: High customer satisfaction scores for interactions. Efficient resolution of customer queries. Accurate dissemination of product/service details. Adherence to response time targets.