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5.0 years
0 - 0 Lacs
Kala Ghoda, Mumbai, Maharashtra
On-site
Location: Kalaghoda, Mumbai Office Timings: Monday to Saturday – 10 AM to 7 PM Expected Experience: Minimum 5 years in luxury retail or premium client-facing roles Estaa, a distinguished name in luxury fine jewelry, is seeking an experienced and sophisticated Luxury Client Advisor to be part of our flagship showroom in Kalaghoda. The ideal candidate will play a key role in elevating client experiences, building lasting relationships with high-net-worth individuals, and contributing to the brand’s growth through personalized service and refined sales expertise. Key Responsibilities: High-Touch Client Engagement: Build enduring relationships with HNIs, influencers, stylists, and wedding planners, ensuring repeat business and high-value referrals through personalized service and proactive follow-ups. Luxury Sales Excellence: Consistently achieve and exceed individual and store sales targets by adopting a consultative, needs-based approach to selling. Product Mastery: Demonstrate in-depth knowledge of Estaa's collections—materials, gemstones, craftsmanship, heritage, and bespoke services—to educate and captivate discerning clientele. Tailored Client Experiences: Deliver a world-class in-store experience, including curated recommendations, private appointments, and storytelling that reflects Estaa’s values and artistry. Business Development & Networking: Identify and engage new client segments via high-end networking, collaborations with stylists/wedding planners, private showcases, trunk shows, and participation in select luxury exhibitions. Clienteling & CRM: Maintain up-to-date client records, preferences, and purchase histories in CRM tools to enhance loyalty and personalize future interactions. Cross-Functional Collaboration: Liaise with the store team, inventory, and design team to fulfill client requests, ensure seamless handovers, and support back-end coordination. Market Awareness: Keep abreast of industry trends, competitor activities, and customer insights to support business strategy and client engagement efforts. Qualifications: Graduate or postgraduate degree in Business, Marketing, Luxury Brand Management, or related field 5+ years of experience in luxury retail sales or premium client advisory roles (preferably in jewelry, fashion, watches, or lifestyle) Fluent in English; additional regional or international languages are a plus Polished, well-groomed, and articulate with a refined sense of luxury aesthetics Strong sales acumen with the ability to manage high-value transactions confidently Flexible to work weekends, events, and peak retail seasons Proven ability to connect with elite clientele and deliver elevated experiences Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Schedule: Weekend availability Supplemental Pay: Commission pay Work Location: In person
Posted 1 week ago
2.0 years
0 Lacs
Kala Ghoda, Mumbai, Maharashtra
On-site
Position Title: Executive Assistant Location: Kala Ghoda, Mumbai Salary Range: ₹75,000–₹85,000 per month Industry: High-End Luxury Jewellery Company Overview: We are a leading luxury jewellery house based in the heritage-rich precinct of Kala Ghoda, Mumbai. Known for our elite clientele and exceptional craftsmanship, we are seeking a highly capable, sophisticated, and impeccably presentable Executive Assistant to support our Managing Director (MD). Role Summary: The ideal candidate will be an exceptionally well-groomed and articulate female professional with proven experience as an Executive Assistant. The role demands high-level organizational skills, discretion, and the ability to operate in a fast-paced luxury environment while supporting top leadership. Key Responsibilities: Provide high-level administrative support to the MD, including calendar management, meeting coordination, and travel planning Liaise with internal departments, clients, and external stakeholders on behalf of the MD Prepare reports, presentations, and maintain confidential documentation Attend to correspondence with utmost discretion and professionalism Ensure the MD’s schedule is managed efficiently and proactively Represent the MD’s office with poise and brand-aligned etiquette Candidate Requirements: Gender: Female Education: Graduate (minimum qualification) Experience: 2+ years as an Executive Assistant is mandatory Industry Exposure (Preferred): Jewellery, Luxury Retail, Aviation, or Hospitality sectors Language: Excellent English communication (spoken and written) Technical Skills: Strong command over MS Office (Word, Excel, PowerPoint), calendar/email tools Personality Traits: Smart, extremely well-presented, articulate, polished, and highly discreet Application Process: Candidates meeting the above criteria are requested to share: Updated CV with Current CTC One recent selfie Two full-length (front-facing) photographs Email: placementonkar@gmail.com WhatsApp: +91 74004 74369 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Schedule: Day shift Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Required) Work Location: In person
Posted 2 weeks ago
0.0 - 35.0 years
0 Lacs
Kala Ghoda, Mumbai, Maharashtra
On-site
Position Title: Front Office Executive / Receptionist Location: Kala Ghoda, Mumbai Salary Range: ₹50,000 – ₹70,000 per month Industry: Luxury Jewellery Company Overview: We are a prestigious high-end jewellery brand based in Kala Ghoda, known for our exclusive designs and refined clientele. As we continue to scale new heights in customer experience, we are seeking a poised and exceptionally well-groomed Front Office Executive to serve as the first point of contact for our esteemed clients. Role Summary: The ideal candidate will be a smart, dynamic, and highly presentable individual with polished communication skills and a flair for hospitality. The role demands someone with a strong command over English, a professional attitude, and a warm personality that reflects the brand’s luxury ethos. Key Responsibilities: Warmly welcome clients and visitors with professional etiquette Handle phone calls, inquiries, and appointment scheduling Ensure the reception area reflects the brand’s aesthetics at all times Coordinate with internal teams for showroom and client servicing operations Manage basic administrative support and front desk protocols Candidate Requirements: Gender: Female Age: Up to 35 years Education: Minimum graduate in any discipline Communication: Excellent spoken and written English (accent neutral preferred) Technology: Proficient in MS Office, basic computer operations, and email handling Industry Experience: Prior experience in jewellery or luxury retail is a strong advantage Personality: Smart, extremely well-groomed, confident, and customer-oriented Application Instructions: Interested candidates are requested to share the following: Updated Resume with Current CTC One recent selfie Two full-length (front-facing) photographs Email: placement@gmail.com WhatsApp: 74004 74369 Note: This position represents the face of a premium brand. Candidates must exhibit the highest standards of personal presentation and professionalism. Only shortlisted profiles will be contacted for the next round. Let me know if you would like this converted into a visually appealing flyer or social media post. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹65,000.00 per month Schedule: Day shift Ability to commute/relocate: Kala Ghoda, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person
Posted 2 weeks ago
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