Job Title: Customer Care Executive Responsibilities: Handling Customer complaints & grievances. Resolving customer’s query via emails and phone calls. Keeping track of the orders and arranging required styles on request. Resolving queries on social media on posts and direct messages. Forwarding queries to concerned Team. Upselling on the desired products Required Experience/Skills/Education : A bachelor’s degree in Administration or related field. A minimum of 3 years' experience (fashion ecom based preferred) Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques Timings : We are looking at covering the entire 24 hours in a day, 7 days a week, to ensure that our clients have assistance at all times. 1st Shift 10:00:00 AM 6:30:00 PM 2nd Shift 6:00:00 PM 2:30:00 AM 3rd Shift 2:00:00 AM 10:30:00 AM Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Rotational shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person
About the job: Key responsibilities: 1. Greet and assist customers in a friendly and approachable manner, understanding their fashion preferences and needs to offer tailored guidance and product recommendations 2. Drive sales by actively engaging with customers, highlighting features and benefits of products, and closing sales transactions 3. Develop an in-depth understanding of the brand's products, features, materials, and collections to effectively convey their value and assist customers in making informed purchase decisions 4. Provide style advice, offer outfit suggestions, and create complete looks to inspire and guide customers in their fashion choices 5. Maintain a visually appealing sales floor by organizing product displays, ensuring proper product placement, and contributing to the overall aesthetics of the retail space 6. Assist in merchandising tasks, including restocking shelves, managing inventory levels, and ensuring a well-presented and organized environment 7. Deliver exceptional customer service by actively listening to customer inquiries, addressing concerns, handling returns or exchanges, and ensuring customer satisfaction throughout the sales process 8. Build rapport with customers, establish long-term relationships, and follow up on their experience to encourage repeat business 9. Assist in achieving sales targets by contributing to the overall sales goals of the store or department 10. Provide feedback to management regarding customer preferences, sales trends, and product performance 11. Collaborate with the sales team, sharing knowledge, best practices, and contributing to a positive team environment 12. Support colleagues and assist in maintaining a cohesive and efficient work environment Requirements: 1. High school diploma required; a degree in Fashion Merchandising, Retail Management, or related fields is a plus 2. Previous retail sales experience, preferably in fashion retail or a customer-facing role 3. Passion for fashion and trends with a good understanding of style aesthetics 4. Strong interpersonal and communication skills to engage effectively with customers 5. Proactive and driven with a goal-oriented mindset to achieve sales targets 6. Ability to multitask, prioritize, and work in a fast-paced retail environment 7. Knowledge of sales techniques, customer service principles, and retail operations 8. Familiarity with POS (Point of Sale) systems and basic computer proficiency Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,80,000 - 6,90,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Skills required: Sales About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
About the job: Key responsibilities: 1. Write long-form content such as blogs, mailers, digital ads, print content, website content, invites, and catalogues 2. Craft engaging copies for social media and products that drive purchase decisions 3. Initiate conversations and take end-to-end ownership of projects from ideation to execution 4. Manage multiple tasks and adhere to timelines 5. Apply good time management skills including prioritizing, scheduling, and adapting as necessary 6. Ideate content in collaboration with the graphics resource Requirements: 1. Demonstrate web content writing, creative writing, and general writing skills 2. Develop content strategies and conduct research 3. Proofread and edit content for quality 4. Exhibit excellent written and verbal communication skills 5. Manage junior writers and freelancers 6. Have experience in the business consulting industry (preferred) 7. Hold a bachelor's degree in English, Journalism, Communications, or related field 8. Display an eye for detail and a creative mindset 9. Meet strict timelines while ensuring project quality 10. Aspire to take on new challenges and drive positive outcomes 11. Use a data-driven approach to analyze the success of work 12. Possess strong interactive and interpersonal skills 13. Stay updated with fashion and pop culture news to help the brand 14. Produce well-researched, engaging, and original content with unique ideas 15. Verify accuracy, credibility, and authenticity of information and sources 16. Ideate storytelling methods for social media platforms adapting content for each platform 17. Hold a master's degree in english literature, mass communication, journalism, or related field 18. Have 4-5 years of experience in creative content writing and editing, preferably in the fashion domain 19. Provide samples of long-form content, marketing, and UX copies 20. Understand MS Office Suite and Google tools 21. Have prior experience in fashion (preferred) Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,90,000 - 5,52,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Health Insurance Skills required: Content Writing, Creative Writing, English Proficiency (Spoken) and English Proficiency (Written) About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
Key Responsibilities Write long-form content such as blogs, mailers, digital ads, print content, website content, invites, and catalogues Craft engaging copies for social media and products that drive purchase decisions Initiate conversations and take end-to-end ownership of projects from ideation to execution Manage multiple tasks and adhere to timelines Apply good time management skills including prioritizing, scheduling, and adapting as necessary Ideate content in collaboration with the graphics resource Requirements Demonstrate web content writing, creative writing, and general writing skills Develop content strategies and conduct research Proofread and edit content for quality Exhibit excellent written and verbal communication skills Manage junior writers and freelancers Have experience in the business consulting industry (preferred) Hold a bachelor's degree in English, Journalism, Communications, or related field Display an eye for detail and a creative mindset Meet strict timelines while ensuring project quality Aspire to take on new challenges and drive positive outcomes Use a data-driven approach to analyze the success of work Possess strong interactive and interpersonal skills Stay updated with fashion and pop culture news to help the brand Produce well-researched, engaging, and original content with unique ideas Verify accuracy, credibility, and authenticity of information and sources Ideate storytelling methods for social media platforms adapting content for each platform Hold a master’s degree in english literature, mass communication, journalism, or related field Have 4-5 years of experience in creative content writing and editing, preferably in the fashion domain Provide samples of long-form content, marketing, and UX copies Understand MS Office Suite and Google tools Have prior experience in fashion (preferred) About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away. Show more Show less
Key Responsibilities Design and execute thematic social campaigns aligned with organizational goals ensuring content is both engaging and informative Increase social media followers and engagement and grow followers across all social media platforms including Instagram Facebook LinkedIn YouTube Pinterest TikTok etc Develop implement and manage comprehensive social media strategies that align with the company's goals and objectives Identify engage and manage relationships with influencers and brand ambassadors to amplify online presence and reach new audiences Oversee and engage with social media communities and groups to foster a positive and interactive online environment Work with all stakeholders to create maximum content pieces per month including posts videos infographics and other formats Lead the creation of social media posts with the team ensuring they align with the brand’s messaging and goals Craft content for social media campaigns including reels stories and user generated content contests Use analytics tools to track the performance of social media campaigns and adjust strategies accordingly Provide monthly reports on social media metrics including traffic followers impressions and engagement Collaborate with internal teams to align social media content with broader organizational initiatives Work closely with the creative director and develop creative ideas for execution Manage internal stakeholder expectations and deliver regular updates on social media Organize quarterly internal user generated content contests to boost engagement and community interaction About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away. Show more Show less
About the job: Key responsibilities: 1. Design and execute thematic social campaigns aligned with organizational goals ensuring content is both engaging and informative 2. Increase social media followers and engagement and grow followers across all social media platforms including Instagram Facebook LinkedIn YouTube Pinterest TikTok etc 3. Develop implement and manage comprehensive social media strategies that align with the company's goals and objectives 4. Identify engage and manage relationships with influencers and brand ambassadors to amplify online presence and reach new audiences 5. Oversee and engage with social media communities and groups to foster a positive and interactive online environment 6. Work with all stakeholders to create maximum content pieces per month including posts videos infographics and other formats 7. Lead the creation of social media posts with the team ensuring they align with the brand's messaging and goals 8. Craft content for social media campaigns including reels stories and user generated content contests 9. Use analytics tools to track the performance of social media campaigns and adjust strategies accordingly 10. Provide monthly reports on social media metrics including traffic followers impressions and engagement 11. Collaborate with internal teams to align social media content with broader organizational initiatives 12. Work closely with the creative director and develop creative ideas for execution 13. Manage internal stakeholder expectations and deliver regular updates on social media 14. Organize quarterly internal user generated content contests to boost engagement and community interaction Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 4,40,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-06-29 23:59:59 Other perks: Informal dress code, Health Insurance Skills required: Marketing Other Requirements: 1. Hold a bachelor's degree in marketing, communication, or related field 2. Demonstrate proven experience as a social media manager or similar role 3. Possess strong understanding of social media platforms (Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc.) and their features 4. Showcase expertise in analyzing social media data and other relevant metrics 5. Exhibit excellent written and verbal communication skills 6. Maintain a creative mindset with the ability to think outside the box and generate innovative ideas 7. Display exceptional multitasking and project management skills 8. Show proficiency in social media management tools and analytics platforms 9. Apply strong problem-solving skills and adapt to new trends and technologies in social media marketing About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
About the job: Key Responsibilities: 1. Handling customer complaints & grievances 2. Resolving customers' queries via emails and phone calls 3. Keeping track of the orders and arranging the required styles on request 4. Resolving queries on social media on posts and direct messages 5. Forwarding queries to the concerned team 6. Upselling on the desired products Timings: We are looking at covering the entire 24 hours in the day, 7 days a week, to ensure that our clients have assistance at all times. 1. 1st Shift -- 10:00:00 AM 6:30:00 PM 2. 2nd Shift -- 6:00:00 PM 2:30:00 AM 3. 3rd Shift -- 2:00:00 AM 10:30:00 AM Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 4,40,000 - 5,10,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Informal dress code, Health Insurance Skills required: Sales and Effective Communication Other Requirements: 1. A bachelor’s degree in administration or related field 2. Excellent interpersonal and written and oral communication skills 3. Knowledge of CRM systems 4. Computer skills 5. Knowledge of mediation and conflict resolution techniques About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
Key Responsibilities Work on Excel creation for uploading and maintaining Magento based website products. Work on website homepage updates. Manage other product updates like curation, price, stock and content update. Update listing pages. About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Manage the assortment and alignment of new styles received daily from designers Oversee the online uploads, ensuring accurate categorization and sub-categorization Handle pre-sales queries and follow up on orders with designers About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
Selected Intern's Day-to-day Responsibilities Include Manage the assortment and alignment of new styles received daily from designers Oversee the online uploads, ensuring accurate categorization and sub-categorization About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
We are looking for a motivated and detail-oriented retail merchandising intern to support our merchandising team. The ideal candidate should have a background in fashion design and a keen interest in retail and visual merchandising. This internship will offer hands-on experience in understanding garment construction, assisting with visual displays, market research, and merchandising operations. Selected Intern's Day-to-day Responsibilities Include Assist in the preparation of PDF lookbooks and product catalogs. Understand basic garment construction and details, including measurement taking and identifying necessary alterations. Support in compiling and updating product information and visual merchandising displays. Conduct market research and assist in preparing competition mapping reports. Stay informed about key designers and current trends within the fashion industry. Coordinate with the merchandising team to support daily operations. About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.
This internship offers a unique opportunity to immerse yourself in the world of luxury fashion retail. You will work closely with the marketing, retail and creative teams, supporting initiatives that span digital content, visual merchandising, exhibitions and in-store experience. Selected Intern's Day-to-day Responsibilities Include Social Media & Digital Content: Assist with planning, curating and scheduling content for Aashni + Co’s digital channels Support influencer collaborations and content partnerships Ensure all digital communication reflects the brand’s aesthetic and voice Lookbook & Visual Campaign Support: Coordinate and contribute to seasonal lookbook creation—from photoshoot planning to layout design Assist in developing visual assets that reflect the brand’s luxury positioning Event & Exhibition Coordination: Help manage logistics and brand presentation at domestic exhibitions, pop-ups and trunk shows Collaborate on pre-event marketing, setup execution and post-event follow-up and reporting Local Area Marketing (LAM): Contribute to grassroots activations, including partnerships with stylists, boutique hotels and luxury lifestyle spaces Support with material prep, vendor coordination and campaign execution In-Store Experience & Customer Engagement: Help curate and elevate the in-store customer experience through styling events, gifting and visual enhancements Collect and analyze customer feedback to inform improvements in service and experience What You'll Gain Direct experience working with one of the premier South Asian luxury fashion retailers Hands-on exposure to content creation, brand building and event execution Mentorship from seasoned professionals in fashion marketing and retail A chance to shape how Aashni + Co engages with its global community About Company: Aashni + Co opened its flagship concept store in London's charming Notting Hill in the autumn of 2012 to pioneer the most desirable edit in Indian high fashion. Ever since, the brand has come to be associated with providing the residents of the United Kingdom access to visionary South Asian designers, with offerings ranging from haute couture to ready-to-wear, jewelry, and accessories. Designers include Anamika Khanna, Anushree Reddy, Gaurav Gupta, Manish Malhotra, Sabyasachi, Rahul Mishra, Ridhi Mehra, Rimple and Harpreet Narula, Varun Bahl, and like. Trying to reach out to a more global audience without any geographical barriers was the next logical step, which is how www.aashniandco.com was born in 2016. The online leg of the Aashni + Co family will stay true to its penchant for all things luxe and promises to bring the modern Indian woman a specially curated selection of the best in fashion. All just a click away.