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0.0 - 31.0 years
2 - 3 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Company: Sutherland Global Services Location: Mumbai (Work from Office) Experience Required: 0 – 3 Years Work Mode: Full-time | Rotational Night Shifts | 5 Days Working | 2 Days Rotational Off Job Description: We are seeking dynamic and enthusiastic individuals to join our team as Customer Support Associates in the International Voice Process. The ideal candidates will handle inbound/outbound calls, resolve customer queries efficiently, and ensure a high level of customer satisfaction in a US-based process. Roles and Responsibilities: Manage inbound and outbound calls for international clients. Deliver prompt and accurate responses to customer inquiries. Maintain high-quality standards while communicating with customers. Handle technical or service-related issues and escalate when necessary. Update CRM systems with call details and case resolutions. Eligibility Criteria:Qualification: HSC (12th pass) / Graduate / Postgraduate (Any stream). Freshers or candidates with up to 3 years of experience are welcome. Excellent English communication skills – both verbal and written. Willingness to work in night shifts and rotational week-offs. Candidates must be comfortable working from the office (Mumbai location). Preferred Skills: Good listening and problem-solving skills. Ability to handle pressure in a fast-paced environment. Prior BPO/Voice process experience is a plus (not mandatory). Salary & Benefits: Salary: Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI Cab allowance upto 25km radius from office Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com
Posted 13 hours ago
0.0 - 31.0 years
1 - 5 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Posted 1 day ago
0.0 - 31.0 years
2 - 3 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Company: Sutherland Global Services Location: Mumbai (Work from Office) Experience Required: 0 – 3 Years Work Mode: Full-time | Rotational Night Shifts | 5 Days Working | 2 Days Rotational Off Job Description: We are seeking dynamic and enthusiastic individuals to join our team as Customer Support Associates in the International Voice Process. The ideal candidates will handle inbound/outbound calls, resolve customer queries efficiently, and ensure a high level of customer satisfaction in a US-based process. Roles and Responsibilities: Manage inbound and outbound calls for international clients. Deliver prompt and accurate responses to customer inquiries. Maintain high-quality standards while communicating with customers. Handle technical or service-related issues and escalate when necessary. Update CRM systems with call details and case resolutions. Eligibility Criteria:Qualification: HSC (12th pass) / Graduate / Postgraduate (Any stream). Freshers or candidates with up to 3 years of experience are welcome. Excellent English communication skills – both verbal and written. Willingness to work in night shifts and rotational week-offs. Candidates must be comfortable working from the office (Mumbai location). Preferred Skills: Good listening and problem-solving skills. Ability to handle pressure in a fast-paced environment. Prior BPO/Voice process experience is a plus (not mandatory). Salary & Benefits: Salary: Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI Cab allowance upto 25km radius from office Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com
Posted 3 days ago
0.0 - 31.0 years
1 - 2 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Job Description: Company Overview: Sutherland is a global leader in digital transformation and customer experience, combining cutting-edge technologies with deep industry expertise. With a digital-first approach, Sutherland helps global clients enhance customer relationships through personalized and efficient support. Role Summary: As a Customer Support Associate, you will be the first point of contact for global B2B clients through email and chat support. You’ll solve problems, offer exceptional customer service, and manage sensitive queries with empathy and precision. Key Responsibilities: Handle B2B customer interactions via email and chat. Deliver accurate and timely support while meeting SLAs. Take ownership of each interaction with proactive resolution. Document interactions and maintain precise customer records. Ensure excellent customer service and issue resolution. Report recurring issues and suggest process improvements. Requirements: Good verbal and written English communication skills. Strong customer service mindset with email/chat handling skills. Ability to work independently, empathize with customers, and manage time effectively. Basic knowledge of Windows OS. Familiarity with email etiquette and multi-channel support. Minimum Qualification: High school diploma or equivalent. Experience: 0–2 years (freshers welcome!). 5 Months contractual Job Work Details: Location: Work from Office- (Mumbai) Shifts: Rotational (day and night shifts) Workdays: 5 days/week, 2 rotational week off What You’ll Gain: Global work environment with learning opportunities. Career growth in a multinational organization. Recognition, rewards, and a team-oriented culture. Development of skills in problem-solving, communication, and professionalism. 5 Months contractual Job Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com
Posted 3 days ago
0.0 - 31.0 years
1 - 2 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Customer Service Representatives, Looking for Immediate Joiners. Automobiles Knowledge Is Preferred. Its a Day Rotational Shifts with 1 rotational week Off, Location : Airoli Salary Upto- 18,000-22,000.
Posted 1 week ago
0.0 - 31.0 years
2 - 5 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Posted 4 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Airoli, Mumbai Metropolitan Region
On-site
*Urgent Requirement* Need Good Communication's. Outbound Customer service but with no Targets. Candidates should have basic Knowledge about Automobiles. Its Day rotational shifts with one rotational weekoff. Salary upto- 18,000-22,000. Location- Airoli.
Posted 4 weeks ago
0.0 - 31.0 years
1 - 5 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Posted 1 month ago
1.0 - 31.0 years
3 - 4 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Urgently Required AR Callers !!! . Min 1 year Exp in AR calling in Pre Auth & EV calling Cal our HR Team : 6384399201 8438101648 / 9790563300 9043910314 / 7200435338 Location : Mumbai/Delhi NCR/Hyderabad
Posted 1 month ago
0.0 - 31.0 years
1 - 5 Lacs
Airoli, Mumbai Metropolitan Region
On-site
Posted 1 month ago
0.0 - 31.0 years
0 - 0 Lacs
Airoli, Mumbai Metropolitan Region
Remote
Customer Service Representative Day Rotational Shifts with 1 Rotational week off, Salary upto : 20000- 27000, Location :Airoli Looking for Immediate joiner. Looking for good communication.
Posted 1 month ago
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