Job opening at Reliance Jio For Devops - Application Support

Greetings from Reliance Jio !

Reliance Jio has an urgent opportunity for a Devops - Application Support .. Upon reviewing your job profile, we found it to be a good match for a role currently available at Reliance Jio - The place where you can achieve your career goals! Reliance Jio works with the world's best brands to enhance and transform their business models. We do this with passion and by applying the human touch to both business and technology.

Your skill sets and professional background are exactly what we're looking for, so we've reached out to you to continue with your application.

Listed below are the details of the job to help you better understand our requirements :

Job Description:

JD for Devops - Application Support

Location: Guwahati /Delhi

Experience: 4-14 Years

Technical Requirements:

• Experience in at least one of the relational database (SQL Server, Oracle, DB2 etc.) preferably running in the cloud.
• Working knowledge of Linux / Windows operating systems
• Working knowledge of Batch scripting, Ansible, PowerShell or Shell Scripting
• Working knowledge across multiple platforms, including on public and private cloud technologies (AWS, GCP, Azure, etc.)
• Experience with middleware technologies like Tomcat, WebLogic, MQ etc.
• Experience with monitoring tools like AppDynamics, Grafana, Prometheus, Apica, Splunk, or equivalent
• Advanced level knowledge in Infrastructure/Application debugging, identifying root cause
• Working knowledge of modern development technologies and tools such Agile, CI/CD, Git, and Jenkins.
• Understanding of Microservices and containerization using Dockers and Kubernetes orchestrations.
• Knowledge of basic programming languages (Java, PERL, Python).

General :

• Owns incidents and problems and strives to get to detailed root cause analysis and suggest workarounds and/or solutions for recurring issues.
• Working knowledge of production support role, incident, problem and change management.
• Experience with Service Delivery Model, Technical Problem Resolution, Network & Infrastructure troubleshooting in an Enterprise environment
• Develop proactive monitoring on production infrastructure, servers, databases, distributed batch jobs in partnership with application development team.
• Aggressively responds to service requests from Client facing support teams, Operations, Risk/control partners, etc.
• Support Sustained Resiliency, Disaster Recovery, and High Availability weekend events.
• Troubleshoot technical issues (Java/J2EE, .Net, Cloud etc.) and escalates work appropriately to technology teams and provides technical and creative solutions.
• Coordinate incident management coverage, to ensure appropriate production coverage
• Incident management and technical call facilitation, coordination, and communications during critical outage situations
• Queue management, ticket analysis and interface to impacting lines of business for incident impact analysis via the Production Assurance process.
• Handle day to day issues including daily health checks of applications and processes, working closely with End users and software developers.
• Participates in Root Cause calls and drives actions to resolution with a keen focus on toil reduction.
• Excellence in systems operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. You will also be expected to provide guidance and support to team members.
• Implement continuous process improvement, including but not limited to, policy, procedures, and production monitoring.
• Good to know have Network/infra knowledge.

We would appreciate your updated CV if interested. Please fill in the below-mentioned details and we will get in touch as soon as possible.

• Total Experience:
• Experience Devops -Application Support:
• Current Location
• Prefer location:
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• Expected CTC:
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Regards,

Roopali Manager