Roles and Responsibilities Manage product listings on e-commerce platforms, ensuring accuracy and completeness of product information. Oversee order processing, including receiving orders, managing inventory levels, and coordinating shipments. Analyze sales data to identify trends and opportunities for improvement in product offerings. Ensure timely delivery of products by tracking shipments and communicating with customers regarding delays or updates. Monitor order fulfillment progress, resolving any issues that may arise during the process. Desired Candidate Profile 5-9 years of experience in e-commerce operations management. Strong understanding of order taking, order management, order processing, order fulfillment, product listing, shipment tracking processes. Ability to work effectively under pressure to meet tight deadlines while maintaining attention to detail.

JOB PURPOSE The main purpose of this role is to ensure the Development & Management of Companys Business in HORECA Segment in Kolkata that will ensure the Sustained Sales of the companys products and achievement of the targeted market share in this segment. The incumbent in this role will be responsible in achieving targeted Volume and Gross Margin from HORECA segment in the assigned geography. This will be done by developing, enabling and leading a team of SEs with hands-on” approach. As the company is in its initial stages of growth, resource optimization and ensuring disciplined execution in the assigned area within the laid down policies & framework are of paramount importance. Adherence to the company’s values and thereby maximizing the business potential with a competitive advantage in the industry. This will be one of the key benefits of this position Key “Roles & Responsibilities” 1. Prospecting - Developing a Comprehensive DATA BASE of current and prospective HORECA Customers - Developing a system of contacting “Prospects” and tracking the same 2. New account acquisition & development - Developing Area Coverage Plan - Planning & Deployment of Team - Developing Account acquisition strategy and prospect wise time bound acquisitionplan 3. Key Account Management - Developing and Implementing Account wise Sales Plan - Planning and achieving target account wise share - Finalization of Trade Terms - Cross Selling /Upselling & Range Expansion 4. Team Management - Coordinating with HR-Sales, Sourcing and Selection &Induction of the front-line sales team - Targeting for the Front-Line Sales Team &Communication and Alignment - On the job Training& Motivation of the front ine sales team - Monitoring of the performance of the team & Review and Feedback 5. New Product Introduction - Creating and Implementing New Product Launch plan as per company’s business objectives - New product launch Tracking 6. Sales Information System - Effectively leveraging Sales Information System - Creating Data based analysis and sales Planning system 7. Handing Competition - Tracking Competition - Evaluating impact of various competition activities - Giving system feedback about various competitive activities 8. Trade Terms & Sales Operation - Finalization of “Terms of Trade” both Ist time and ongoing - Ensuring on going order , supply and collection TECHNICAL JOB KNOWLEDGE - Understanding of Business Model and key success factors of HORECA Segment - Understanding Company’s overall Business & Sales Strategy - Market Mapping and Developing Coverage Plan - Industry Knowledge - Understanding of Sales Call Process (B2B) - Understanding of Sales Policies, Systems and Procedures - Knowledge of basic Finance & Business Accounting Business Profitability Fundamentals , and its Application - Understanding of Principles & Processes of Key Account Management - Advanced knowledge of MS-Excel - Understanding and proficient working knowledge of company specific technology & Reporting/Tracking tools LIKELY / NECESSARY EXPERIENTIAL BACKGROUND Experience- 6-8 years in FMCG or Food Industry in HORECA/Institutional Sales with a demonstrable record of having built businesses in Institutions in Delhi/NCR Region with a strong operational focus. Out of this 1-2 yrs must be at supervisory level PREFERRED –Experience of Institutional Sales in FMCG ventures You can send your cv at jobs2@jkspices.in or call on: 8335008499 (In between 10AM- 5 PM)

Roles and Responsibilities Manage key accounts for FMCG companies, ensuring timely delivery of products to customers. Develop and maintain strong relationships with clients to increase sales volume and revenue growth. Identify new business opportunities through market research and competitor analysis. Collaborate with internal teams to resolve customer complaints and improve overall account management efficiency. Analyze sales data to optimize inventory levels, reduce waste, and enhance supply chain operations. Desired Candidate Profile 8-10 years of experience in ecommerce marketing or related field (FMCG industry preferred). Strong understanding of Quick Commerce platforms and their applications in the food & grocery sector. Excellent communication skills with ability to build rapport with high-profile clients. Proven track record of driving sales growth through effective account management strategies.