Jewelry Sales Associate

Role Overview: As a candidate for this position, you should possess jewellery experience and be tasked with responding to consumer inquiries professionally and promptly through various communication channels. It is crucial to have a deep understanding of the company's products, services, and customer service policies. Your responsibilities will also include documenting customer interactions, preparing reports, and sharing information with relevant stakeholders when necessary. Key Responsibilities: - Provide clear and simple responses to customer queries, ensuring customer comprehension and satisfaction. - Recommend new products, services, or improvements based on customer needs and preferences. - Assist customers with product usage and address any concerns they may have. - Participate in internal and external training opportunities to enhance skills and knowledge. - Maintain a positive relationship with clients by using friendly language and understanding their needs. Qualifications Required: - Jewellery experience. - Degree in marketing, sales, communication, or a related field. - Previous experience as a relationship executive, preferably in a similar industry. - Proficiency in sales techniques, negotiation skills, and excellent verbal and written communication abilities. - Strong interpersonal and collaborative skills. Please note that this is a full-time, permanent position with benefits including Provident Fund. As an applicant, you will need to answer specific questions related to your jewellery sales experience, current and expected salary, notice period, and location. The work location for this role is in person.,