Java Production Support

Job Description

Hello Everyone, Optum is hiring Java Production Support role at Gurgaon/Noida . Experience: 4 yrs to 10 yrs Location: Gurgaon/Noida Notice Period: Immediate to 30 days Primary Skills: Java, SQL, Splunk (Preferable) or Any monitoring tool, Any cloud such as AWS/GCP/Azure, Spring Boot, Microservices. Primary Responsibilities: Ability to develop, deploy and support applications Ability to work on AI/ML used cases Monitor incident input pipelines and pick up Incidents on an availability basis Follow up on alerts (email, text, phone, monitoring dashboards) and tickets created automatically or manually Create Incident, Problem, and Change Tickets in ServiceNow as required Access data from Monitoring, Error Logs, Queues, and Databases to analyze an Incident Triage issues based on knowledge of applications and its infrastructure, and by using Play Books Create/modify Play Books for Incident Triage on applications Re-assign Incidents based on triage knowledge required Communicate with Business and DEV teams as required for Triage and Root Cause Analysis Suggest Improvements in Architecture, Design and Implementation of the applications to increase stability Suggest Improvements in Monitoring and Application Logging Ensure OPS SLAs are not being broken Provide SME Triage and Root Cause Analysis in War Rooms Required Qualifications: Graduate degree or equivalent experience Bachelor's degree or equivalent experience 4+ years of experience with operational projects that support excellent customer experience Experience with DevOps methodologies and automation Experience in healthcare application development Knowledge of AI and machine learning Proven excellent verbal and written communication skills Interest can share their updated CV at mohammad_ayub@optum.com . Thanks and Regards, Arshad Ayub - Talent Scout Optum mohammad_ayub@optum.com