Java Fullstack Developer

0 - 4 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Applications Managed Services Engineer (L1) at NTT DATA, your role involves providing essential support and monitoring services for clients" critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure consistent adherence to Service Level Agreements (SLAs). Key Responsibilities: - Monitor and manage client applications to ensure smooth operation - Respond to service requests and resolve low-complexity incidents promptly - Work on the first line of support to identify and resolve issues or escalate when necessary - Execute approved maintenance activities like patching and configuration changes - Provide support to clients via phone or chat, ensuring efficient service delivery - Create and update knowledge articles to optimize processes - Identify opportunities for automation and process improvements - Occasionally contribute to project work, including disaster recovery functions and tests Qualifications Required: - Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration - Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver) - Strong planning skills, adaptability, client-focused mindset, effective communication, active listening, and positive outlook - Bachelor's degree in information technology/computing or equivalent work experience NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to innovation, optimization, and transformation for long-term success, NTT DATA invests over $3.6 billion annually in R&D. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a robust partner ecosystem. Services include consulting, data and artificial intelligence, industry solutions, development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,

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NTT DATA logo
NTT DATA

IT Services and IT Consulting

Tokyo Plano

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