IVR Testing Professionals

Virtusa

3 - 8 years

4 - 8 Lacs

hyderabad

Posted:3 hours ago| Platform:

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Skills Required

telecom automation web services test execution ivr testing test planning cti spanish test case creation sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Atleast 3+ years work experience in QA - Manual + Functional Automation. Also must be proficient in English & Spanish Language
Must have good hold on both English and Spanish language understanding and speaking Muse be proficient in Spanish Language , validate gramatically for lexical accuracy Should be able to analyze and test English language text is correctly translated to Spanish audio in DTMF(Spanish audio converted is not changing meaning and its gramatically correct for lexical accuracy)
Knowledge on web services or API testing
Should have good experience in writing SQL queries Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space. Must have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems) Prior experience with using Cyara tool and creating test cases in Cyara Ability to analyze and generate system test plan/test cases based on given specification/BRDs/requirement
Ability to set up test data and execution of test cases, produce test execution report and help development team by providing required test data for bug fixes
Must have experience in testing E2E functionality in telecom domain. Should have experience on using Octane tool
Knowledge of testing Gen AI Prompts, LLM models will help executing roles & responsibilities
Knowledge of testing Gen AI Prompts, LLM models Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities.

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